Executive Head Housekeeper

Job Summary:
The Executive Head Housekeeper at Holiday Inn Express - Marina State Beach is a key member of our hospitality team and is responsible for overseeing the hotel's housekeeping operations. This is a full-time, hourly position that requires exceptional attention to detail, excellent leadership skills, and a commitment to providing a top-notch guest experience. The job is located in Marina, California and is an individual contributor role.

Compensation & Benefits:
The Executive Head Housekeeper will receive a competitive hourly wage between $17 to $19 per hour, paid biweekly. In addition, we offer opportunities for career growth within our hotel and company, as well as a comprehensive benefits package including medical, dental, and vision insurance, paid time off, and employee discounts on hotel stays.

Responsibilities:
- Supervise and train a team of housekeeping staff to ensure all guest rooms and public areas are properly cleaned and maintained to hotel standards
- Develop and maintain a schedule for daily room cleaning, deep cleaning, and periodic maintenance tasks
- Order and maintain inventory of cleaning supplies and equipment
- Inspect and monitor the cleanliness and functionality of guest rooms and public areas, and address any issues promptly
- Ensure all staff members adhere to safety and sanitation guidelines and maintain a clean and orderly work environment
- Collaborate with the front desk and maintenance departments to address guest requests and resolve any maintenance issues in a timely manner
- Monitor and control housekeeping expenses and labor costs within budget constraints
- Handle guest complaints and ensure a high level of guest satisfaction at all times
- Conduct performance evaluations for housekeeping staff and identify areas for improvement
- Train new housekeeping staff and develop ongoing training programs for existing staff
- Stay current with industry trends and developments in housekeeping and implement best practices to continuously improve operations

Requirements:
- High school diploma or GED equivalent required
- Minimum of 2 years of experience in a supervisory role in hotel housekeeping
- In-depth knowledge of proper cleaning techniques, equipment, and chemicals used in a hotel setting
- Proven leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including weekends and holidays
- Strong attention to detail and organizational skills
- Basic computer skills and the ability to use housekeeping software and programs
- Physical ability to lift and carry up to 50 pounds, stand for extended periods, and perform repetitive tasks

- Bilingual is a MUST.

EEOC statement:
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.