Night Auditor, Peaks of Otter Lodge

The Opportunity 

Delaware North Parks and Resorts is searching for a customer-service focused seasonal Night Auditors to join our team at Peaks of Otter Lodge in Bedford, Virginia. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

Pay

$14.50 - $14.50 / hour
Information on our comprehensive benefits package can be found at .

Benefits at Peaks of Otter

Enjoy a workplace with a view! Join our tight-knit team working together in the beautiful setting of the Blue Ridge Mountains located along Virginia's famed Skyline Drive on the shore of Lake Abbott. With easy access to hiking, tours, nature talks, and festivals, each day inspires in special places like this!

• Weekly pay
• Free shift meal
• Employee discounts - 30% off retail items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

 

Responsibilities 

• Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
• Review pending advance deposits and charges, check guests in and out of the hotel efficiently
• Quote room rates and room package information, post charges for in-house accounts
• Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
• Check and balance the daily figures, post room and tax charges on guest accounts

Qualifications 

• No high school diploma or GED required
• Previous experience in cash handling
• Previous experience in customer service environment is beneficial
• Good communication skills; ability to communicate with guests and team members
• Basic math skills; ability to accurately handle money and count change
• Experience using Microsoft Excel

Physical Requirements 

• Stand and walk for extended periods of time.
• Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.
• Ability to lift up to 50 pounds.

Shift Details 

Overnight
Holidays
Weekends
8 hour shift

Who We Are 

Peaks of Otter Lodge is located in the Blue Ridge Mountains one of the region's top hiking destinations.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.