Assistant Store Manager

Overview

The Assistant Store Manager is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. They also supervise the daily store operations in the absence of the Store Manager.

Duties and Responsibilities

The essential job functions include, but are not limited to:

• Provide professional and friendly assistance to customers, vendors, and other Associates.
• Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer. Operate cash register to ring sales.
• Follow and enforce all Company Policies and Established Procedures in the store’s operation and comply with State and Federal laws on Alcohol, Tobacco, and lottery sales.
• Ensure associates are following all Company Policies and Established Procedures and State and Federal laws and coach when needed.
• Ensure and assist with all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers.
• Participate in stocking of items and marketing promotion efforts.
• Supervise and give instructions in the absence of the Store Manager or Assistant Manager.
• Check in merchandise deliveries from vendors.
• Put out the lottery book.
• Resolve customer concerns, complaints, or requests in a timely manner. Report all customer feedback and action taken to the Store Manager.

Qualifications

The position requirements include, but are not limited to:

• Minimum three (3) years’ experience in a Convenience Store and/or food service environments.
• Experience with professional cash handling procedures.
• Basic computer knowledge.
• Possess a Texas Alcohol Beverage Commission card to sell alcohol.

Competencies

• Comfortable in a fast-moving, demanding environment.
• Positive, can-do attitude and true ownership mentality.
• High energy and strong work ethic. Self-motivated to achieve excellence.
• Excellent customer service and interpersonal skills.
• Possess effective leadership, coaching and management behaviors.
• Ability to teach, demonstrate, communicate, and promote a guest-focused attitude and approach.

Education

The position requires the following educational experience:

• High School Diploma.

Work Environment

• Work is performed primarily inside a retail store. There will be daily driving and occasionally may work in an outdoor environment.

Disclaimer

La Lomita, Inc. has reviewed this job description to ensure that essential and other duties have been included. This job description is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.

This job description is not a contract for employment, and either the incumbent or La Lomita Energy may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.