Software Sales Account Manager

Job reference: WD-0027460

Chicago

What's the role?

The Software Sales Account Manager will assist in growing and supporting Hilti Tool Services with a specific focus on ON!Track & Fleet Management with local, regional, and global partners. This role will perform productivity analyses with VIP customers and design optimal solutions to improve customer’s business processes. In addition, it will coordinate with local sales team to support to increase sales and penetration of ON!Track & large Fleet Contracts increasing the numbers of Solution Customers (ON!Track & Fleet >$15k) as part of our global customer engagement strategy. The Senior Solution Consultant will be expected to mentor/coach/train their SC peers to help them learn the software, share best practices, sales management process, and back office processes. Provide strategic support to peers as well as subject matter expert knowledge during productivity analysis.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

Focus on business development of Hilti software & services in a defined geographic area among current and prospective customers
Analyze sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategy
Collaborate with sales leadership team and train their Solution Consultant peers to help them learn the software, share best practices, sales management process, and back office processes
Building the competence for solution selling with strategic trainings, discussions, and touchpoints with the sales leadership team and Solution Consultant peers
Coordinate efforts of entire team of Account Managers, Regional Managers, Division Managers, and marketing team members with a goal of improving market reach of Hilti software & services
Align with Solutions Manager and Services Manager on new enhancements and facilitate that information to their teams and Solution Consultant peers
Share best practice through experiences exchanges with other MO Sr. Solutions Consultants
Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing
With a Consultative approach, will conduct onsite analysis for ON!Track and coordinate Tool Park Analysis, including developing customer-specific optimized solutions.
Additionally, Sr. Solution Consultants will be expected to support and provide expertise during other Solutions Consultants’ Analysis.
Present customer-specific solutions with sales management team to decision maker
Support customers after contract signing, through the implementation, training, and ongoing usage of ON!Track and Fleet Management solutions Support Solution Managers by leading or facilitating weekly or bi-weekly team meetings to assimilate information and best practices
Provide and lead sales organization discussions of product expertise and support resources
Prepare assigned region(s) and local sales teams for product and service launches and upgrades Plan and participate in trade shows and other industry events
Visit construction jobsites and offices to demonstrate Hilti's value proposition to key stakeholders within customer’s organization
Communicate with customers to identify new market opportunities relevant to local market
Maintain knowledge of assigned product portfolio and related services (i.e. Fleet, LTS, etc.)
Facilitate startup as well as ongoing training for new and existing customers
Assist with training of new field specialists and assist with launch readiness in their MSA
Additional duties as assigned

Hilti North America has ranked on Selling Power's list of Best Companies to Sell For for over 18 years, most recently ranking in 6th place in 2023.

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.

Why should you apply?

Let’s face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.

What you need is:

• • Willingness to travel up to 50% (While this role is based in Chicago, this will support a large, multi-state territory within the North Central US).
• • Bachelor’s Degree or equivalent work experience, required
• • Minimum of 6 (six) years consultative selling to large, complex organizations required
• • Training experience preferred
• • Strong verbal and written communication skills
• • Ability to work in a cross-functional team environment: Marketing, Sales, and other corporate team members
• • Demonstrated analytical, problem-solving, organizational, interpersonal, and communication skills required
• • Strong knowledge of SAP and Microsoft Office applications
• • High level of entrepreneurship and presentation skills

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.