Workforce Development Supervisor

Job purpose

The Workforce Development Supervisor (WDS) will work on programs and support activities directly related to achieving the mission, vision, and objectives of the Foundation. This role will be responsible for providing classroom oversight and educational and training support for one of our Career PATHS Workforce Development Centers.

Due to the nature of the Foundation, this individual may work with everyone from clients, volunteers, community partners, departments of corrections and management and must be capable of effectively representing the Foundation to wide variety of audiences. This role is a key to the success of our participants and our programs.

Essential Functions and Responsibilities

•         Provide oversight and management of activities necessary to ensure client engagement throughout the Career PATHS program, including completion of required and recommended program activities.  

•         Work directly with clients to ensure their successful completion of all required training activities.

•         Provide oversight and facilitation of Career PATHS programs at the department of corrections.

•         Understand and support department of corrections requirements and guidelines and maintain adherence/ensure compliance to facility rules and security requirements.

•         Monitor, measure and ensure documentation of key KPIs for engagement and results of clients, with a focus on ensuring effectiveness, opportunities for improvement and accurate reporting.

•         Utilize technology to track and report on the activities and results of programs, participants, volunteers, grants and partners.

•         Support changes and interventions to ensure project goals are achieved.

•         Collaborate with program management team to ensure effective facilitation of approved programs and curriculum.

•         Coordinate and support the facilitation and involvement of external instructors, volunteers, and visitors.

Education and Experience

•         Associate degree or equivalent years of experience

•         2-3 years of case management, adult education, non-profit program management or other relative experience

•         Ability to clear DOC visitor background clearance process

•         Comfortable leading or facilitating training and group discussion sessions; equally comfortable interacting with currently and formerly incarcerated individuals

•         Career counseling, addiction/recovery/trauma counseling education or experience a plus

•         Ability to work cooperatively with staff, volunteers, and Departments of Corrections

Working conditions

Essential job functions to be performed as a hybrid schedule.

Physical requirements

Essential physical requirements of this job include:

·         Ability to move wrists, hands, and/or fingers in a repetitive motion.

·         Ability to continuously stand, walk, reach, kneel, bend, stoop, push/pull, and sit.

·         Ability to lift up to 25 pounds occasionally.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if needed.

Direct reports

The position does have direct reports.

This job description is not meant to be all-inclusive of the duties and responsibilities of the job and may change at any time without notice.

Televerde provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.