Customer Support Specialist

We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information, scheduling and resolving Customer needs.

Air Care Professionals located in St. George Utah, is a growing company that has earned a reputation for setting the standard in our industry. They are seeking an experienced HVAC Service Technician who is clean cut with a positive attitude to provide top notch service to their wonderful customers. If you are looking for career with a growing company who offers growth opportunities, great benefits and compensation, then this may be the company for you.

We offer a upbeat positive environment, with opportunity to continue career growth, and to enhance your skills and learning. Our associates enjoy many great benefits.

Responsibilities:

• Handle customer phone calls, inquiries and complaints
• Schedule Customer appointments
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Misc. assigned office tasks
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Friendly
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills