Warehouse Delivery Associate

Windy City Wire - OPS

Job title: Warehouse Delivery Associate

Work Location: Pompano Beach, Florida

Division/Department: Operations

Reports to: Warehouse Manager, Assistant, and Lead

Full-Time, Non-Exempt Position

Essential Duties and Responsibilities

You must perform routine warehouse duties, including ordering, maintaining, and distributing materials, parts, supplies, tools, and equipment required for the branch’s functions.

• Perform related duties as assigned by supervisor
• Maintain compliance with all company policies and procedures (which includes hazard and safety standards)Receives and unpacks materials, supplies, parts, tools, and equipment; verifies articles received against packing lists and purchase orders.
• Inspects materials, supplies, tools, and equipment received for quality and quantity; stores materials received or delivers to the proper person or stock location
• Uses software and paper documentation to pick and process outgoing material (orders)
• Ability to properly package outgoing material for safe shipment
• Prepares various reports to assist in monitoring and evaluating warehouse operations
• Maintains a clean, safe, and unobstructed work area
• Maintains accurate records, files, and inventory control
• Operate a variety of warehouse equipment including forklifts, pallet jacks, hand trucks, dollies, and related equipment; drives delivery trucks; checks, fuels, and performs minor maintenance service on trucks and warehouse equipment
• Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.
• May cover daily responsibilities of other warehouse staff on an as needed basis to ensure effective daily operations and delivery of services

As experience is gained, assignments become more varied and are performed with greater independence.

Skills and Qualifications

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers and salespeople
• Decent computer proficiency (Excel and Outlook)
• Basic mathematical principles
• Understand and follow oral and written instructions
• Follow department policies and procedures related to assigned duties
• Storekeeping and warehousing methods, types of parts, supplies, tools, equipment, and materials commonly used at the branch
• Must be able to work under pressure, while maintaining a cheerful outlook and providing exemplary customer service
• Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Forklift and order picker experience preferred
• Use RF guns to pick, store, and move product
• Safely operate a variety of warehouse machines and equipment.
• Use English effectively to communicate in person, over the telephone, and in writing
• Organize own work, set priorities, and meet critical time deadlines
• Understand scope of authority in making independent decisions
• Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures
• Be meticulous with all aspects including the final product quality

Physical Requirements

Must possess mobility to work in a standard warehouse setting and work with and around a variety of equipment, parts, and inventory, to operate a motor vehicle and forklift; strength, stamina, and mobility to perform medium physical work; vision to read printed materials and a computer screen and hearing and speech to communicate in person and over the telephone or email. The job involves walking and working on slippery surfaces. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator. Positions in this classification bend, stoop, kneel, reach, and climb to perform work. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds and heavier weights with the proper equipment.

Environmental Elements

Employees primarily work in the warehouse, and they are exposed to loud noise levels, vibration, chemicals, dust, mechanical hazards, and moving objects or other vehicles. May be exposed to cold and hot temperatures, inclement weather conditions, chemicals, mechanical hazards, and hazardous physical substances and fumes. Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Certifications:

• Possession of or ability to obtain a Forklift Operator's Certificate by end of probationary period

To qualify as a driver, you must adhere to the essential warehouse duties above along with the below

Driver – Licenses and Certifications

• Valid driver's license
• Extensive and law-abiding driving history
• Maintain above throughout employment

Driver – Extra Skills and Requirements

Reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team to ensure that the items are complete, packed correctly, and safely delivered to the correct client. You should be polite and prompt with a commitment to providing our customers with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to working safely, and be passionate about satisfying clients.

• Load, unload, prepare, inspect, and operate a delivery vehicle
• Review orders before and after delivery to ensure that the orders are complete, and customer is satisfied
• Safely deliver a wide variety of items to different addresses and through different routes
• Follow DOT regulations and safety standards
• Efficiently communicate with customers
• Provide excellent customer service, answer questions, and handle complaints
• Adhere to assigned routes and follow time schedules
• Prepare reports and other documents relating to delivers or vehicle inspection
• Ability to safely operate a vehicle in a variety of weather and traffic conditions
• Ability to walk, drive, lift, and carry heavy items for extended periods
• Perform additional duties as directed by supervisor