PT Crisis Office - Support Services Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES IN CRISIS OFFICE AND IN THE NON-RESIDENTIAL AREAS include the following. Other duties may be assigned.

Provides crisis office coverage.

Provides crisis intervention and supportive services to clients in the absence of Counselor/Advocates

It provides dormitory coverage to maintain a positive campus atmosphere.

Works closely with Counselor/Advocates to promote client safety, sobriety, and self-sufficiency by maintaining a positive facility atmosphere and a willingness to listen.

Responds to crisis calls; provides information and referrals as needed.

Conducts client intakes and exits in the absence of counselor/advocates.

Compiles monthly service report to KCADV.

Maintains client files in accordance with OASIS policies.

Screens and routes calls.

Maintains a log of calls.

Performs assigned cleaning duties.

Types, files, and coordinates the maintenance of case files.

Enters data into the computer.

Types records, narratives, OASIS procedures, correspondence, and other materials; provides clerical services as needed.

Maintains building security by monitoring cameras and security system; conducts safety and security checks; greets clients and visitors; evacuates building as appropriate during emergencies.

Supervises locks, keys, medication, and campus visitor entries.