Hosts/Hostesses

The Lodge at Schroon Lake is actively searching for efficient and passionate front of house restaurant team members to join our crew! We are seeking experienced service staff from all backgrounds and skill sets to help make our Restaurant a success.

Pay rate is: $16.50 an hour.

Job Summary:

• Greet, direct, seat, and serve guests in accordance with company service standards.
• Be thoroughly familiar with menu items, promotions offered, hotel offerings, and related materials.
• Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment.
• Assist in resolving any complaints, and communicate disgruntled customers to the appropriate supervisor.
• Reconciliation cash, accurately charge credit cards, and make appropriate cash deposits at end of shift. Complete all transactions using the Point of Sale system.

Hay Creek offers an extensive benefit and incentive package, including;

• Competitive Salary/Wages
• Competitive Paid Time Off Structure including Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
• Standard Annual Performance/Salary Reviews
• Merit and Cost of Living Adjustments
• Free Parking
• Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
• Discounts at specific property partners (NEIRA, Historic Hotels of America)
• 50% Discount when Dining at any HCH Property
• Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
• Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
• Supportive, open-door policy work environment
• Work Culture that is fun, energetic and motivating
• Employee Recognition Program - 'Delight and Surprise Dollars'
• Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

• High School diploma or equivalent.
• Must feel comfortable with technology. Working knowledge of a Point of Sale system preferred.
• 1 year serving experience in a high volume restaurant, fine dining preferred.
• Prior Wine/Liquor knowledge. Previous alcohol service training a plus.
• Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
• Proven success in handling large parties. Banquet/events experience a plus.
• Ability to operate smoothly under pressure and stress.
• Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals).
• May be subject to successful completion of background and/or DMV check.