Facilities and Maintenance Technician

Position Description - Manufactured Housing- Facilities and Maintenance Technician

At WGP Property Management we’re a professional property management company specializing in offering great manufactured housing communities, RV parks, and apartment communities that our Residents are proud to call home. Headquartered in Los Altos, California, we manage 75 communities across 13 states, and approximately 7,400 units! As an ideal candidate for the Community manager position, you will be responsible for delivering a safe, reliable, and attractive community for our residents.

Facilities and Maintenance Technician: Role Duties

• The Facilities and Maintenance Technician is responsible for all tasks reasonably associated with the physical upkeep of a manufactured housing community.
• The Facilities and Maintenance Technician reports directly to the Community Manager.
• The Facilities and Maintenance Technician must, at a minimum, complete all tasks assigned by the Community Manager in a safe, professional, courteous, and timely manner.
• A strong Facilities and Maintenance Technician will take the initiative and will maintain and upgrade the community’s physical assets with minimal guidance and direction from the Community Manager.
• The Facilities and Maintenance Technician is responsible for one key objective: Upgrade physical assets.
• The Facilities and Maintenance Technician must at all times ensure Safety and Compliance in the pursuit of this key objective
• The Facilities and Maintenance Technician must be available to quickly arrive at the community (with reliable personal transportation) to address property emergencies

Facilities and Maintenance Technician: Mindsets and behaviors

To succeed in this role, a Facilities and Maintenance Technician must exhibit five key mindsets and behaviors. 1.) Own the job, 2.) Be humble, 3.) Act like a business owner, 4.) Serve your customers, and 5.) Show pride through appearance.

1.) Own the job

• “Show up and get it done”
• Respond to phone calls and emails
• Be accountable. No excuses

2.) Be Humble

• “No task is beneath me:

3.) Act like a business owner

• Never leave revenue on the table
• Minimize costs

4.) Serve your customers

• Treat residents like valued customers
• Enforce rules firmly and fairly

5.) Show pride through appearance

• If it’s dirty, clean it; if it’s crooked, straighten it: if it’s trash, throw it away
• Sweat the small stuff.
• In your performance reviews, your job performance will be assessed based on how well you demonstrate each of these five characteristics.

Facilities and Maintenance Technician: Required activities

The Facilities and Maintenance Technician is responsible for one key objective: Upgrade physical assets. The Facilities and Maintenance Technician must at all times ensure Safety and Compliance in the pursuit of this objective.

The following is a non-exhaustive description of the Facilities and Maintenance Technician’s specific tasks:)

1. ) Ensure safety and compliance

2. Ensure a safe, compliant community for all residents
3. Understand and comply with OSHA safety standards for all work performed
4. Use proper PPE (Personal Protective Equipment) for all tasks performed
5. Accurately clock in and clock out; report all hours worked

2.) Upgrade physical assets

• Serve as the critical person responsible for the appearance, attractiveness, and reputation of our community
• Our appearance is our reputation. Show pride through appearance: If it’s dirty, clean it; if it’s crooked, straighten it; if it’s trash, throw it away
• Pick up trash in the community (daily rounds on foot or on a golf cart)
• Landscaping:
• Mow lawns
• Rake leaves
• Blow leaves
• Trim hedges
• Trim trees (at low heights, as per OSHA)
• Haul and spread bulk materials (e.g. gravel, mulch)
• Plant plants
• Maintain irrigation systems
• Apply chemicals (e.g., fertilizer, pesticide, weed killer)
• Maintain tools and equipment
• Maintain buildings
• Clean buildings

• Clean furniture

• Paint buildings and signs

• Perform “handyman” type tasks, i.e. hang wall signs, install a smoke detector, change the furnace filter, install shelving, install mini-blinds, change a doorknob
• Miscellaneous
• Tow a trailer

• Operate a snow plow attachment (if applicable)

• Drive to the store to pick up supplies

• Maintain swimming pool

• Monitor drinking water quality (e.g., perform chlorine residual tests)

• Operate power equipment

• Operate a chainsaw

• Operate a lawn mower

• Operate a hedge trimmer

• Operate a leafblower

• Bend to pick up items

• Walk or stand for up to 8 hours at a time (with appropriate meal and rest periods)

• Perform basic maintenance and repairs

• Physically maintain machinery and equipment

• Maintain an equipment inventory list

Facilities and Maintenance Technician: Physical requirements and other requirements

• Must have a current, valid driver’s license
• Must demonstrate safe driving through a clean driving record
• Must be able to operate a vehicle and golf cart.
• Must be able to climb a ladder
• Must be able to lift up to 100 pounds
• Must be literate
• Must be physically capable of painting and identifying colors
• Must be willing to submit to random drug testing
• Must not possess a background that would reasonably be considered to pose a threat or hazard for an employee entrusted with a position of trust in a residential community. (Note: We are an Equal Opportunity employer. We comply with “ban the box” requirements. We do not inquire about criminal convictions before extending a job offer. Once we select a candidate, we extend a tentative job offer, conditional upon a background check. If a background check reveals a criminal conviction that was not a person-on-person crime, a crime of aggression, or a financial crime, it will generally not be considered disqualifying. For example: A non-violent drug conviction will not be considered disqualifying. If a background check reveals a criminal conviction which was a person-on-person crime, a crime of aggression, or a financial crime, it will generally be considered disqualifying given that this position is a position of trust in a residential community. For example: A conviction for rape, murder, battery, robbery, burglary, stalking, cyberstalking, domestic violence, or fraud will generally be considered disqualifying.)