Maintenance Service Mechanic - Midwest Region

JOB TITLE: Maintenance Service Mechanic

DEPARTMENT: Sales & Service

REPORTS TO: Managing Director

FLSA: Non-Exempt

STATUS: Full Time

DIRECT REPORTS: None

LOCATION: Midwest Region

REMOTE: None

WHO WE ARE:

Multi-national well-established Original Equipment Manufacture seeks talented and hard-working Service Mechanic in Midwest region. Significant presence and brand recognition within our target markets and industries with a strong emphasis on total customer satisfaction. Aggressive growth and cultural change objectives driven by company objectives, innovation, continuous improvement, and individual entrepreneurship. Majority of duties/functions will be performed on-site at customer plants/facilities.

POSITION SUMMARY:

The Maintenance Service Mechanic is responsible for safely conducting sales and service to multiple food processing industry customers in the region for both Magnuson and CCM. This position must be self-sufficient and mange their own schedule dependent upon customer needs. While very hands-on for service, repairs, and rebuilds; this role also involves a sales and customer service element.

JOB DUTIES AND RESPONSIBILITIES:

• Follow proper safety procedures and safeguards others’ safety at all times, understanding the obligation to refuse to perform any tasks that are unsafe
• Maintain his or her assigned area or normal working area so that it is clean and orderly
• Help others learn and in every way assist and train them to improve their skills
• Represent the Company in a professional and respectable manner
• Manage and maintain food processing systems/equipment ensuring total customer satisfaction (quality, productivity, service) as well as achievement of organizational and departmental goals and objectives to include support of sales initiatives
• Provide direct support and subject matter expertise to customer for processing equipment ensuring full satisfaction regarding equipment performance and service
• Perform repairs, overhauls, preventative and predictive maintenance on equipment
• Effectively and efficiently troubleshoot equipment problems to reduce productivity losses
• Maintains spare parts consignment inventory to support regional customers
• Must be able to read mechanical drawings (layouts, assembly drawings) and electrical schematics.
• Provide guidance and training to customer personnel to successfully operate, maintain and overhaul equipment
• Generate revenue opportunities through machine, parts, and service
• Document and report machine performance, corrective actions, maintenance activities, parts utilization, etc. Effectively communicate customer corrective actions required to improve machine performance
• Consistently and accurately follow standard operating procedures, policies, etc.
• Expected regular regional travel around 50% of the time
• Self-directed in managing own schedule, work, and deadlines
• Perform other duties and assist with special projects as assigned

BASIC QUALIFICATIONS:

• High School Diploma or GED required
• Strong troubleshooting and problem-solving skills on complex equipment and processes.
• Advanced mechanical skills and experience (bearings, bushing, chains, belts, hoses, pumps, seals, motors, etc.)
• Intermediate electrical skills and experience (sensors, PLCs, circuits, etc.)
• Intermediate to advanced spreadsheet skills with ability to write formulas
• Proficient with the Microsoft Suite and JDEdwards E1 (preferred)
• Is a team player
• Must keep a valid US driver’s license
• Must have or be able to obtain a passport
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference, and volume with ability to apply concepts of basic algebra
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and deal with problems involving several concrete variables in standardized situations

PHYSICAL DEMANDS/WORKING CONDITIONS:

• Capable of lifting 25 pounds
• Capable of climbing, bending, squatting, and reaching above shoulder height
• Capable of working in a typical manufacturing environment (hot, cold, humid, loud, wet), willingness to follow customer dress codes and GMPs
• Capable of and willing to travel domestically and internationally 50% of the time
• Vision abilities include close vision, color vision, and ability to adjust focus

WHAT WE OFFER:

• Potential for company vehicle
• Medical (PPO & HSA), dental, and vision insurance
• Paid time off including vacation, sick leave, and holidays
• Employee assistance program (EAP)
• 401k
• Profit sharing
• Free Life
• Free AD&D
• Free Disability insurance
• Tuition Assistance
• Company cell phone/cell phone stipend

Magnuson CCM is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, ancestry, race, sex (including pregnancy and sexual orientation/gender identity), color, religion, national origin, parental status, marital status, political affiliation, family medical history or genetic information, military or veteran status, disability, medical condition, or any other non-merit based factor or status protected by federal, state or local law

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. Scheduling flexibility is required to accommodate changing business needs.