Parking Attendant

Reports To: Parking Manager

Summary: The Parking Attendant will greet and assist day and overnight visitors to the Emerald Grande and HarborWalk Village, with directions on the various parking locations on property, during the spring and summer seasons. This role will share resort/village information upon request and collect parking fees upon exit. For those interested in employment during the off-season, there may be opportunity to transfer to a full-time role with the company.

Essential Duties and Responsibilities

1. Monitor the coming and goings of visitors of the HarborWalk Village and Emerald Grande property
2. Collect payment (cash and credit) from visitors parking on property
3. Maintain smooth traffic flow in, out, and around the property
4. Maintain a clean and organized work environment
5. Maintain a clean and professional manner with proper hygiene
6. Work in a mostly outside environment while on your feet for long periods
7. Be available to work all major holidays – Memorial Day, July 4th, Labor Day
8. Be knowledgeable of the property and able to answer visitor’s questions
9. Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be at least 16 years of age
• Able to work on your feet for an extended period
• Able to work in team environment
• Able to work a flexible schedule

Education and Experience Requirements

High school diploma or general education degree (GED) preferred, previous customer service experience a plus, cash handling experience preferred

Knowledge, Skill and Ability Requirements

• Ability to provide excellent customer service while interacting with internal and external guests
• Be able to work under pressure in a fast-paced environment

Language Skills

Must be able to speak, read, write, and comprehend the English language. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Availability

The Emerald Grande at HarborWalk Village is open and operational 24 hours a day, seven days a week. Employees are required to be available to work days, nights, weekends, and holidays.

License Requirements

Valid driver’s license with no major violations.

Rules and Regulations

All employees must adhere to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company’s Safety Policy.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move, and push and/or pull up to 15 pounds or more upon occasion, Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee will be exposed to outside weather conditions. The noise level in the work environment can be elevated quite often due to automobile, hotel guest, and daily visitor traffic.