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Hours Full-time, Part-time
Location Farmville, North Carolina

About this job

Job Description

Job Description

Job Title: Operations Floater I (QMS)

FLSA Status: Non-Exempt

Operations Floater I Physicians East PA, Farmville

We are looking for an exceptional Operations Floater I to join our family!

Physicians East, PA is a multi-specialty, multi-campus group based out of Greenville, NC offering a wide range of specialties. In addition to primary care the practice offers pulmonary and critical care medicine, rheumatology, dermatology, oncology, endocrinology, cardiology, obstetrics and gynecology, gastroenterology, surgery, urology, and urgent care. Our 102 providers and over 600 employees provide services for thousands of patients in a 29-county region. Our specialists are on staff at ECU Health, a 900+ bed, level one trauma center and the primary teaching hospital for the East Carolina University Brody School of Medicine (ECU-BSOM).

Located in the coastal plain area, only one hour from the Atlantic Ocean, Greenville is the vital center of business, industry, culture, education, and health care for eastern North Carolina. Its incomparable quality of life, the hospitality of its people, its modern outlook and interstate accessibility has contributed to the city's rapid growth. It has become a premier location to raise a family and enjoy a high quality of life. The mild climate and access to rivers and the ocean allows its residents to enjoy water sports, golf, tennis, and other sports, outside year-round.

Some of the outstanding benefits you will enjoy at Physicians East!

  • Comprehensive Medical and Prescription Drug Plan
  • Reduced co-pays when utilizing Physicians East Medical Providers!
  • Convenient onsite employee pharmacy that offers reduced co-pays!
  • Dental insurance
  • Vision insurance
  • Critical illness, and other supplemental insurance plans available with payroll deduction!
  • Employee assistance program at no cost to employee and covered dependents!
  • Life insurance provided at no cost to the employee with options to purchase additional protection for you and your family!
  • 401(k) with generous company matching contributions!
  • Profit Sharing Program!
  • Flex Spending program!
  • Company Paid Short Term Disability Insurance*
  • Company Paid Long Term Disability Insurance
  • Generous PTO accrual that starts on your first day!
  • 8 paid holidays in addition to accrued PTO!
  • Convenient parking onsite and close to where you work!
  • Employee Discounts Programs to save you money!
  • Banking and Mortgage discount programs to help you with home ownership!

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

FT/PT/Temp/PRN role based at our Greenville (other) location, Monday-Friday, 7:30a.m. – 6 p.m.

Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

Supervision Received: Reports to the Department Coordinator, Operations Supervisor and Operations Manager.

Supervision Exercised: None.

Typical Physical Demands: Requires prolonged standing or sitting. Requires frequent bending, stooping, or stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Typical Working Conditions:

Normal office environment.

About the role:

Coordinate incoming and outgoing referrals, answer department phone calls, and schedule patient follow-up appointments. Primary duties listed are grouped into three different areas. Group one West/Main; Group two East; Group three South/WHSmith.

Responsible for greeting, assisting patients, securing accurate and up to date patient information, collecting patient balances and copayments at the time of service, ensuring prompt service at the point of check in/out, and promoting positive workplace with other departments within Physicians East.

Responsibilities: