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Computer Support Associate (IT Technicians)
•25 days ago
| Estimated Pay | $38 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Moline, Illinois Moline, Illinois |
Compare Pay
Estimated Pay We estimate that this job pays $38.22 per hour based on our data.
$26.22
$38.22
$57.31
About this job
Work will also include troubleshooting physical hardware and coordinating repair activities, receiving of computer hardware, and shipping devices to facilities across the United States.
Our ideal candidate will have experience with computer building/configuration, troubleshooting, software installation, and a working understanding of asset management.
Experience in a fast-paced high request volume environment is critical.
Ability to multi-task and have prior experience with common request management ticketing systems.
Imaging/reimaging, setting up workstations/laptops, barcoding, and asset management.
Project tracking, customer interactions (written & verbal), and ServiceNOW updates.
Troubleshooting and break/fix for laptops/desktops and coordinate hardware warranty repair.
Shipping and receiving of hardware.
Requirements:
Experienced and motivated individuals to join our team as Config Center Technicians. As part of our IT team, you will oversee hardware and software configurations, device replacements, and collaborate with other IT professionals to execute small to large scale hardware deployment projects.
Experience in troubleshooting computer hardware and break/fix.
Proficient in Microsoft Office Suite, Windows, ServiceNow or comparable ticket management system.
Experience with computer builds/configuration.
Shipping and receiving of packages through UPS.
a Consumer Electronics company and Client certified or willing to get certified within 30 days after start date.
Strong customer service and interactions via written and verbal communication.
Ability to lift up to 50lbs.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Shekhar Shashi
P: (201) 266-0960
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