AR Collections Specialist - Full-time / Part-time

Accounts Receivable / Collection Specialist
San Antonio, Texas 78258
90 Day Contract to Hire
Pay: $18.00 per hour + benefits

Hybrid, 3 DAYS IN OFFICE

This role is for one of the leading global media and entertainment companies specializing in radio, digital, mobile, live events, and on-demand entertainment and information services for local communities and providing premier opportunities for advertisers. Great opportunity for growth!

POSITION OVERVIEW: The AR Specialist is responsible for effectively managing the aging for a portfolio of our business customers. We are looking for someone with experience with HIGH volume collections a day! 

DUTIES & RESPONSIBILITIES

• Proactively contact customers to inquire about payment status for past due invoices
• Effectively review/reconcile accounts
• Act as a point-of-contact for markets and Shared Services regarding AR issues
• Monitor and request updates on credit status on accounts
• Research and resolve billing and payment application issues
• Establish and maintain effective relationships with internal and external business partners
• Addressing complaints from customer and/or sales and finance teams
• Complete tasks/service tickets in a timely manner

QUALIFICATIONS:

• 1+ year’s collection experience – proven experience utilizing collections tools and strategies
• Experience in a Finance or Shared Services environment preferred
• Expertise in MS Office tools, especially Excel
• Analytical, Problem Solving skills and Attention to Detail – ability to go to root causes of problems to take corrective and preventive actions
• Ability to stay organized and work independently
• Excellent communication skills – communicate effectively with superiors & peers from diverse businesses and regions across the US via phone, email and face-to-face
• Strong customer service exp.