Dental Receptionist

Job ID: 24-00878 Dental Receptionist Gainesville, Virginia MUST: Experienced Dental Receptionist Must have 3 plus years of Dental Receptionist experience Must have experience working with Dentrix Must have experience working with Dental insurance Must have experience creating and presenting treatment plans Must have scheduling experience Must have payment posting experience Must have collections experience DUTIES: Dental Receptionist will be responsible for, but not limited to the following: Greet new patients to the practice and facilitates Assist with the management of work schedules and work assignments Ensuring all telephone calls are answered, returned, and/or closed properly Verifying that all messages (voicemails, emails, etc.) are checked in a timely manner with appropriate distribution of email responses, faxes and reports Present treatment plans to patients Ensuring that all patient insurance is verified and recorded accurately Help new patients by sending out forms, greet them at their first visit, and answer follow up questions about treatment Confirming that patient deductibles, co-pays, balances, referrals, pre-certifications, and any other documents are obtained as required; and that any necessary authorizations are noted accurately in each patient's registration Ensuring advanced preparation of all patient records for scheduled appointments, verifying completeness and readiness for each provider. Make appointments and present fees Input information into patient records Maintain records by updating account information Providing Customer Service with incoming and outgoing patients Schedule Next appointment - Re-care/Restorative Handle all submission of claims, including Pre-Authorizations Confirming appointments Prepare treatment plans Patient Filing of records etc. Compiling and reconciling daily Claims/Finance Understands, complies with, and enforces policies, procedures, codes of conduct, and OSHA and HIPAA privacy rules. Customer/Patient relationship provided daily on previous day's treatment Preparing New Patient Packets Ability to handle a multi-line inbound phone calls Use a computer efficiently and effectively Ability to perform administrative duties Check patients in and out Collection of co-pays Verify patient insurance Schedule appointments both in person and over the phone Communicate with office staff to keep everyone on time and help out where needed *Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.