Central Office Technician

MOUNTAIN, LTD. has an opening for a Central Office Technician to work in the Nobleboro, ME area! Since 1979, MOUNTAIN, LTD. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way, and CAD for traditional and wireless telecommunications companies. FUNCTIONS: Provision and maintain DSL and Fiber optics services for business and residential customers. Install, provision, and maintain various types of Circuits: Tl, DS3, OC3 and Ethernet. Provision and maintain various types of DSLAMs and related equipment. Maintain various types of CO batteries and power equipment. Maintain and provision of switching platforms, TDM and Soft switch. Ability to install cable raceway, relay racks, fiber management, duct work etc. if needed. Follow up with customers, provide feedback and see problems through to resolution. Ensure proper recording, documentation, and closure of trouble tickets. Participate in rotational “on-call” schedule to cover non-working hours Ability to preserve and grow your knowledge of network equipment, protocols and technologies. ADDITIONAL RESPONSIBILITIES: Ability to work with others to perform needed tasks. Perform other duties as assigned in changing environments. REQUIRED OR PREFERRED EDUCATION, CERTIFICATIONS, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES: 5+ years of experience in supporting network equipment or phone switching systems Experience with network protocols: TCP/IP, DHCP ect… Experience with Fiber to the Home Technologies Experience with either, class 5 TDM switch (Siemens EWSD) or Soft switch (Meta Switch) Working knowledge of Microsoft Office Suite Ability to prioritize workload based on due dates. Ability to coordinate, organize and prioritize multiple tasks/projects and follow through to completion Strong attention to detail Self-motivated, responsible and enjoy being part of a team Periodically work flexible hours to meet customer’s needs or perform maintenance PHYSICAL AND MENTAL JOB REQUIREMENTS Position requires a valid drivers’ license. Position requires the ability to lift up to 50 pounds. Position requires visual and mental concentration. Thank you for your interest in MOUNTAIN, LTD. For more career opportunities, please visit us at www.mountainltd.com #M4