Gateway Program Coordinator

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Gateway Program Coordinator program today!

The Gateway Program Coordinator

JOB PURPOSE/SUMMARY

Summary of role of team:

• The Program Coordinator serves as a part of the management team and assists in filling any gaps within the program in order to ensure service delivery.

Summary of position:

• The position will be responsible for overseeing the day-to-day activities for residential A&D services, co-facilitating or covering groups and activities as needed and assisting the Services Coordinator as needed in the operations of all Adolescent Alcohol and Drug Residential Services.
• This position reports to the Gateway Services Coordinator.
• The position will act as the Educational Liaison which requires the completion of education reports as well as communication with the liaison persons in the schools of the community as directed by the Interdepartmental Agreement between the Department of Children's Services and the Department of Education.
• The position will also be responsible for working cooperatively with the therapists and educational staff and will have final program oversight. i.e., all decisions concerning level changes, home passes, discharge dates, etc. (must be approved by the Services Coordinator). This position will also maintain a small caseload for therapy clients if needed.

TYPICAL WORKING CONDITIONS/ENVIRONMENT

• This position will typically function at the residential facility but due to the nature of the position, there may also be some work in the community (i.e. Court dates, covering for community specialist, etc.)

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

Service Delivery and Clinical Care

1. Manages daily operations of the Center to ensure for smooth service delivery.

• Aids the Team Leads in creating the schedule on a monthly basis, approves PRN use, and provides coverage when needed to ensure an adequate staffing pattern and client safety.
• Responds to crisis situations immediately and ensures that Incident Reports are forwarded within 24 hours.
• Ensures that clients are supervised within the milieu at all times.
• Implements level system by monitoring tx status of each ct. and providing direct feedback.
• Conducts daily processing group and therapy services in the absence of the clinical therapist. Ensuring they do not make conflicting appointments during the group time slot.
• Maintains communication with DCS, Dept. of Education, and community schools.

2. Provides indirect treatment support and consultation.

• Conducts treatment team and client staffing on a weekly basis to ensure continuity of care.
• Formulates and oversees implementation of behavior modification system and general program development.
• Participates in the on-call rotation and completes all duties associated with on-call.

Administrative

1. Manages daily operations of the Center to ensure for smooth service delivery, adherence to P&P, and reimbursement for services.

• Reviews and creates policies and procedures in accordance with licensure and funding source standards.
• Manages designate budget line items as evidence in the trial balances.
• Completes chart audits on a monthly basis to ensure compliance with CARF, DCS and DOH standards. Also assisting the Services Coordinator with chart audits prior to a major audit.
• Checks for completion of IPPs and CFTMs on a weekly basis in accordance with DCS and DOH standards.
• Completes an allowance audit 1x per month and coordinates clothing allotments with the community and residential specialist.
• Maintains a petty cash account and reconciles on a monthly basis.

2. Completes all required documentation in a timely manner and in accordance with Center Policy and Procedure and funding source guidelines.

• Completes the BEP and ADM reports and submits by specified deadlines.
• Participated in DCS utilization review.
• Completes progress notes and documentation within one week of contact.

Team Building and Management

1. Provide direct supervision for Team Leaders and counselors.

• Assist Services Coordinator with training and staff development on a monthly basis.
• Complete evaluations annually.
• Provide appropriate corrective actions.
• Complete pop in visits on 2nd and 3rd shifts bi- monthly and documents as unannounced rounds.

Professionalism/Professional Development

1. Exhibits accountability for assigned responsibilities.

• Responds to all flags, e-mails and voicemails within 1-2 business days.
• Demonstrates time management skills by arriving on time to weekly meetings.
• Completes tasks by prescribed deadlines and in accordance with P&P.
• Attends professional training to ensure that decisions are sound and in accordance with best practice guidelines.

2. Flexibility/Adaptability

• Accepts additional duties as assigned.
• Willingness to keep a flexible schedule as needed to accommodate the milieu.

3. Communication/Relationships

• Communicates with parents/DCS/POs to ensure they are updated, involved, and satisfied with services provided.
• Attends supervision regularly to communicate any problems and give/receive feedback openly.
• Maintains professional, respectful communication with co-workers even when conflict arises.

COMPENSATION:

• Starting salary for this position is approximately $60,527/yr based on relevant experience and education.

Schedule:

• This is a full-time position, which would require a minimum of 40 hours per week in addition to crisis services/events.
• At times, the hours will need to be flexible due to the nature of the role.
• Must be available for an on-call rotation, roughly every six weeks.
• In person attendance is required for this role.

Travel:

• Must be able to transport clients in a personal or Center Vehicle.

Equipment/Technology:

• Must be proficient in Word and Excel, as well as possess the ability to use outlook and fax.
• Computer skills and written documentation skills are a must.
• Ability to utilize Electronic Medical Record required.

QUALIFICATIONS - Gateway Program Coordinator

Education:

• Master's Degree in Counseling, Marriage and Family Therapy, Psychology, Social Work, or other related field of study.
• Knowledge of addiction and adolescent development is preferred.
• Must have a clinical license to practice therapy in the state of Tennessee.
• License status may be flexible if in final stages of attainment or working towards licensure.

Experience / Knowledge:

• Three years of related work experience, at least one of which is in a supervisory capacity.
• Experience working with adolescents as well as previous experience in the alcohol and drug field is preferred although applicants may have other skills and experiences that could accommodate this position.

Physical:

• Must be capable of driving a van and transporting clients.
• Must be capable of assisting in utilizing nonviolent methods of crisis intervention including therapeutic holding (Handle with Care) training provided.
• Must have mental ability to exercise sound judgment under pressure.
• The necessary skills for this position include the ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, and flexibility, willingness, and adaptability to working with diverse populations.
• Must also have the ability to communicate effectively and possess good time management and organizational skills.
• Able to effectively balance supervisory role with direct care.

Location:

• Louisville, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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