Lead Propane Service Technician

About Foster Fuels

Foster Fuels is a multi-award-winning, diversified business competing on a local, national, and international level. A family-run business since 1921 providing residential, commercial, agricultural, transport, and emergency fuel service, our "say yes" culture has led to the development of industry-leading innovations and techniques that are unsurpassed.

Our mission is to exceed all expectations of a fuel company by redefining industry standards and pushing the limits of performance in innovation. We anticipate and fulfill evolving customer needs as we strive to provide superior quality service, products, and experience. We maintain an affirming environment with a "say yes" attitude anchored in honesty and respect. We are more than a fuel provider; we are Foster Fuels.

Job Summary:

The Propane Service Technician, whose work is to be performed across Foster Fuels's southern region which includes Blairs and the surrounding area, is responsible for the following activities: deliver, set, and install propane tanks, inside and outside lines, conduct system tests, and purge cylinders/tanks consistent with company standards while maintaining necessary documentation. Propane service technicians will also be responsible for the installation and service of propane appliances and heating systems. Extended and on-call hours are required.

Duties and Responsibilities:

• Represent the values of the company to customers, prospective customers and the public in a professional and respectful manner.
• Wear the uniform provided that displays the Foster Fuels brand (pants, shirts, and hats)
• Assist the Lead Propane Technician or independently install propane tanks (above ground and underground) and appliances at customer sites.
• Provide maintenance on existing propane systems and appliances, including periodic scheduled maintenance, repairs, gas leak checks, pressure checks, and appliance operations.
• Communicate effectively with the Service Manager about installation complications, changes in the estimated arrival time to work sites, and accurately describe the work performed at a work site.
• Convey the results of service calls and the proper operation of the appliance to the customer in a professional manner.
• Install propane regulators, run propane lines from the storage tanks to the facility, and connect to appliances.
• Operate machinery such as mini-excavators, trenchers, and crane trucks.
• Conduct truck inspections and ensure required inventory and tools are available to conduct the installation.
• Manage details of the service call to ensure that jobs are complete and signed off as completed and closed.
• Advocate for all aspects of safety for the service department including appropriate personal protective equipment, proper lifting of heavy parts and equipment, hazardous materials handling, and general safety awareness.
• Perform any other tasks and duties as assigned, which may or may not relate to the normal scope of this position.

Required Skills:

• Minimum of 3 years experience in gas fitting, pipefitting, or related field
• Must currently hold a CDL Class B with endorsements
• Punctual and flexible work schedule required.
• Previous customer service skills in an industrial service capacity required.
• Hold a valid DOT Medical Card and keep current for the duration of employment
• Clean driving record and maintain a clean driving record for the duration of employment.
• Required to use tablets and smart phones on a daily basis for timekeeping, record keeping and other daily work use.

Preferred Skills:

• Must participate in Continuing Education to achieve Gas Fitters License.

Other Comments:

• Physical Requirements include but no limited to, lifting up to 50 pounds, using hand tools (shovel, hoe, rake, hammer, screw drivers, drills, etc.) pushing, pulling, squatting, crawling, digging, shoveling.

Benefits:

• 401k matching
• Health Insurance
• Dental/Vision Insurance
• Paid Time Off
• STD/LTD
• Voluntary Life Insurance
• Holiday Pay
• Uniform Allowance

Schedule:

• Monday to Friday
• Overtime hours required during Winter months
• Home Daily
• Rotating Weekend and On-Call Schedule

Supplemental Pay:

• Safety Bonus
• Sign-On Bonus
• Referral Bonus

*All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.*