General Manager | Upscale Steakhouse

Upscale Steakhouse seeking an experienced and driven General Manager to lead the team. As the General Manager, you will play a pivotal role in upholding our reputation for excellence and ensuring the highest level of service for our discerning guests.

Responsibilities:

• Operational Excellence: Oversee all aspects of the restaurant's daily operations, including managing the front-of-house and back-of-house teams, maintaining inventory and supplies, and ensuring compliance with health and safety regulations.
• Staff Leadership: Recruit, train, and mentor a team of highly skilled professionals, including servers, sommeliers, chefs, and support staff. Foster a positive work environment, provide ongoing training, and encourage exceptional service and attention to detail.
• Guest Satisfaction: Set and maintain exceptionally high standards for customer service. Ensure that every guest receives personalized attention, and handle any guest inquiries, concerns, or special requests with professionalism and grace.
• Financial Management: Develop and manage budgets, control costs, and analyze financial reports to maximize profitability while maintaining the highest quality standards. Implement strategies to drive revenue, manage expenses, and optimize operational efficiency.
• Quality Control: Monitor food quality, presentation, and consistency to ensure an exceptional dining experience.
• Wine and Beverage: Oversee the selection and management of the restaurant's wine and beverage program. Work closely with the sommelier to curate an exceptional wine list and educate staff on wine pairings and service.
• Reservation Management: Coordinate and manage the reservation system to ensure efficient seating and guest flow. Work closely with the host/hostess team to accommodate guest preferences and provide exceptional service from the moment they enter the restaurant.

Job Benefits:

• Competitive salary
• Direct Deposit
• 401K
• Comprehensive Health benefits
• Paid time off (PTO)
• Excellent room for growth and advancement
• Employee Discounts

Qualifications:

• Minimum 3 years of experience as a General Manager in a Fine Dining/Upscale Steakhouse
• Exceptional leadership skills with the ability to inspire and motivate a high-performing team.
• Impeccable attention to detail and a commitment to delivering exceptional guest experiences.
• Strong financial acumen and experience managing budgets and driving revenue.
• Extensive knowledge of fine dining service standards, food and beverage pairing, and current culinary trends.
• Excellent interpersonal and communication skills.
• Proficiency in using restaurant management software and reservation systems.
• Ability to work evenings, weekends, and holidays as required.

If you are a passionate and results-driven leader with a deep understanding of fine dining, we invite you to apply.

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