Residential Aide - Queens - Per Diem

LifeWay Network is a 501(c)(3) nonprofit organization that joins the global movement

against human trafficking by providing safe housing for women who have been trafficked, and offering

education about trafficking to the general public. LifeWay Network (LWN) envisions a world in which

human trafficking is abolished and every survivor is strong, connected, and free. LWN is one of only

two organizations in the New York Metro area specifically providing safe housing for women survivors

of human trafficking, and the only organization providing safe housing to survivors of both labor

and sex trafficking who are either foreign-born or domestic. What sets LWN’s Safe Housing Program

apart is its community living model. It offers a safe home by welcoming each woman into a

supportive, caring community of permanent residents.

The Residential Aide (RA) is part of the community in the safe house to provide a safe haven

for women survivors of human trafficking. The Residential Aide primarily provides support

day-to-day to the women with competencies and skills to support individuals with complex trauma.

The Residential Aide provides coverage of the house during the hours in which the House Manager is

not on duty, although LifeWay Network will have an administrator available for consultation at all

times in the event of an emergency. The RA collaborates closely with the House Manager, Social Worker,

and LifeWay administration in ensuring that there is appropriate oversight in the house and that the

needs of the women are met. It is the goal of LifeWay that the team provides structure and

oversight in the house, maintains effective communication with one another and the residents,

and fosters a spirit of cooperation among all members of the household and staff.

Responsibilities:

● Embody a supportive, welcoming, empathetic, respectful environment for the women survivors by

interacting on a daily basis and accompanying them as their recover from crisis and grow and thrive

● Respond to crises in the safe housing environment related to the women managing their complex

trauma, and related to house operations

● Be present in the house during all hours of the shift

● Operate the security system at the beginning and end of the day

● Perform light housekeeping duties such as laundry, cleaning, and disinfecting

● Responsible for self-adherence to all COVID-19 precaution procedures including handwashing,

disinfecting of high-contact surfaces daily, and wearing masks

● Collaborating with management and coworkers to ensure residents receive the best quality of

life possible.

● Reporting any concerns or medical issues.

● Keeping records of resident activity, behavior, and moods.

● Leading group activities and outings.

● Providing companionship to residents and establishing a trusting relationship with them.

Qualifications:

● High School or GED equivalent required

● Prior experience in shelter/residence management preferred

● Experience in housekeeping responsibilities required

● Thorough understanding of confidentiality and privacy procedures

● Strong computer skills, and comfort with web-based applications and Google Suite

● Demonstrated ability to be a self-starter and work independently in a remote environment as

well as within a larger team

● Demonstrated success in relationship management

● Heart, humor, and a commitment to the LifeWay Network mission

● Availability to work weekend days or evenings

● NYS driver's license preferred

● Bilingual English/Spanish preferred