Associate Manager, Training & Development

Chamberlain Group is a global leader in access solutions with top brands, such asLiftMasterand Chamberlain,found in millions of homes, businesses, and communities worldwide.

As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by ourmyQdigital ecosystem.

This role is a training and development associate manager in the sales organization, focused on engaging with LiftMaster sellers and select partners on connected products & services. This role will design and deliver curriculum to help LiftMaster sellers understand the benefits of strategic products and services so they can effectively train partners. Requires 4-6 years of Technical Training and Field Sales with a minimum of a Bachelors Degree.

Job Responsibilities:

• Create and execute training curriculum for targeted LiftMaster sellers to get buy-in, gain adoption, increase engagement, and drive new product sales and subscriptions among target partners in key business units.

• Scale training program through the creation of webinars and online training content, where applicable.

• Work collaboratively with the sales team to engage and educate targeted channel partners. Where applicable and in conjunction with sales, conduct field visits to train target partners on program curriculum.

• Act as a conduit among the Channel Operations team, Channel Marketing team, Sales Team, and CG business units to bring helpful insights from the field that further drive connectivity and strategic product sales.

• Define and achieve training program success measurements related to training delivery and its impact to units, revenue, and connected devices.

• Act as CG's field expert on new products and services by establishing a training cadence with sellers and their partners.

• Conduct detailed analysis of channel partners' current skills, processes, knowledge, and willingness to adopt new solutions. Determine best path to development and adoption.

• Lead efforts to gather data, which measure the effectiveness of developed training materials and impact to sales revenue and unit targets.

• Drive accountability among field sales team to deliver curriculum to partners.

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group's reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed

• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members

• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies

• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications

• Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values.

Job Requirements:

• Bachelor's Degree

• 4-6 years of Technical Training and Field Sales experience

• Strong understanding of Sales life cycles and the impact of effective Sales Enablement on those life cycles; ability to effectively assess and overcome customer concerns and create a win-win outcome; strong results orientation with a proven track record of flawless execution and attention to detail

• Strong technical background for engaging with connected products & services and affinity for consumer home automation and related products and services

• Ability to travel within North America up to 50%

Preferred:

• Experience with hardware and connected products

• Training design and curriculum development

• Facilitation and delivery of technical training

• Strong presentation skills

• Storytelling ability

• Detail-oriented

• Strong people skills

• Tactical and strategic

• Has the ability to adapt to change

#LI-Hybrid - Oak Brook, IL

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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence .

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.