Commercial Lines CSR

Commercial Lines CSR Direct-Hire/Permanent Onsite in Covington, LA About our Client: Our client is a major player in the insurance and employee benefits brokerage industry. It ranks among the top globally and offers a wide range of insurance products and services, including property, casualty, risk management, life and health, employee benefits, investment, and wealth management. With a workforce exceeding 14,000 individuals and a widespread presence with over 500 offices across North America, this company has experienced significant growth, partly attributable to its success in mergers and acquisitions.Job Description:The Commercial Lines Customer Service Representative entails overseeing the ongoing management of designated accounts under the guidance of the Account Executive and/or Producer. This position necessitates direct engagement with clients, Account Executives, Producers, insurance companies, finance companies, and various departments within the organization. Top skills: Insurance Industry | Microsoft Excel | Self-Starter skills | Customer Service | Presentation Skills | Communication Skills Key Responsibilities: Issuing auto ID cards, binders, certificates, and Evidence of Property Managing orders for loss runs, MVRs, and E Mods Processing change requests and cancellations, including follow-up and documentation Conducting audits, rate checks, and invoicing tasks Supporting Account Managers and Executives in policy management and updates Handling new business processing, renewals, and billing updates Managing document scanning and digital filing processes Coordinating correspondence with carriers and preparing invoices Facilitating policy deliveries and reconciliation of fleet schedules Assisting in the preparation of proposals and finance agreements Providing administrative support, including scanning, mail, and phone assistance Collaborating on various projects and handling claims intake as required Requirements: Bachelor's Degree Preferred 1-2+ years of experience in Commercial Lines preferred Active Property and Casualty License preferred or willingness to obtain within 60 days of hire Proficiency in computer skills and software applications Excellent written and verbal communication skills Strong organizational abilities with keen attention to detailPay and Benefits Summary: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability Options Comprehensive Wellness Program Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off Great work/life balance because that’s important for all of us! Focus on creating a meaningful environment through employee engagement events The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! Growth potential - We are constantly growing and so can your career! A rewarding career that helps local businesses in the community Strong community support and involvement Insurance Industry | Microsoft Excel | Self-Starter skills | Customer Service | Presentation Skills | Communication Skills