Care Manager I, FEPI (First Episode Psychosis Initiative)

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Care Manager I, FEPI (First Episode Psychosis Initiative)

Location: Nashville, TN

JOB SUMMARY: Provide a Coordinated Specialty Care (CSC) model to consumers with severe and persistent mental illness experiencing first episode of psychosis due to schizophrenia or other severe mental illness.

RESPONSIBILITIES:

Continual involvement in the family system, school system and other systems in which the family may be involved (juvenile justice, other supportive agencies, etc).
Will provide Consumer care within the parameters of the Coordinated Specialty Care (CSC) model.
Organize and execute team case conferences, involving external treatment team members, one time monthly or as needed.
Participate in FEPI team on call rotation.
Participate in FEPI daily and weekly team meetings.
Participate in conferences and trainings as required.
Engage consumers and family unit to support the immediate and/or extended family.
Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
Assist with follow up on missed or upcoming clinic, therapy, and IHC appointments.
Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
Ensure efficient transition of consumers when needed within the Agency and the community.
Meet minimum productivity standards as indicated in the Policies and Procedures.
Meet regularly with Program Manager for Supervision.
Attend team meetings as scheduled to facilitate communication and collaboration of consumers.
Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions.
Provide wrap around services for children/adolescents by including all involved with the child (i.e., teachers, parents, grandparents, therapists, probation officers, etc.).
Consistently treat consumers and co-workers with respect.
Work within team environment Agency-wide.
Ensure timely and appropriate documentation as required by the Agency.
Maintain professional and ethical behavior at all times.
Develop and maintain community relations through prompt follow through with contacts.
Ability to adapt and integrate into different treatment team environments each month.
Possess excellent communication skills across teams.
Ability to quickly engage with various consumer populations.
Ability to quickly identify needs and work toward an immediate solution.
Ability to tailor their organizational system based upon their current consumer needs.
Possess a passion for the SPMI/SED population evidenced by delivering excellent service to each consumer they are covering.

REQUIREMENTS:

Bachelor’s Degree in Social Work
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Cell Phone
Transportation That Seats 4 People

ABOUT YOU:

Team Oriented

Attend team meetings
Participate in team meetings
Assist other care managers as needed
Aware of the role they play on the team

Recovery Focused

Individualized service plans
Strengths based
Progress notes reflect quality service
All domains are addressed with each consumer as needed
Utilization of natural supports within the community
Patience and persistence to work through barriers
Side by side philosophy
Community based - CM is in the home regularly

Time Management/Organization

Meet deadlines
Prepared for meetings
Assessments and service plans are completed timely
Progress notes are entered timely
Plan for time off
Prioritize well
Self-Disciplined
Flexible

Integrity and Trust

Honesty
Professionalism
Dependability
Strong follow-through

Approachability

Engagement skills
Crisis management skills
Ability to give and accept feedback
Ability to work with other departments
Understanding and empathetic
Good listener

BENEFITS:

Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

Medical Insurance/Prescription Drug Coverage
Health Savings Account
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Short- & Long-Term Disability
Supplemental Life Insurance
Cancer Insurance
Accident Insurance
Critical Illness Insurance
403b - Retirement Plan
Calm App for medication and mental health
Gym membership discounts

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Education
Required
Bachelors or better in Social Work
Licenses & Certifications
Required
Auto Insurance
Drivers License