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Concierge
•29 days ago
| Estimated Pay | $14 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Montgomery, Alabama |
Compare Pay
Estimated Pay We estimate that this job pays $13.92 per hour based on our data.
$11.97
$13.92
$19.17
About this job
Essential Functions & Responsibilities:
If all lobby associates are assisting members, the Concierge acts as the primary greeter and accounts for the first impression that a member or potential member receives concerning the Credit Union.
Possesses the ability to memory stack members' names and requested services.
Verifies the MyMAX Perks area is kept stocked and presentable at all times.
Verifies the electronic rate board is updated with current rates and all information is accurate.
Performs the duties of lobby associates as needed.
Adheres to the professional standards set by MAX's Personnel Policy Manual regarding attendance, personal grooming, and member relations.
Performs all functions related to the encoding of ATM and debit cards.
Supports and adheres to member service standards.
Receives member queries on services and accounts, counsel's members, performs stop payments, and processes check orders all while striving for quality member service.
Cross sells MAX products and maintains records of products sold. Must strive to meet members' needs or refers members to appropriate personnel for further assistance.
Cross-trains to assist with opening accounts as needed.
Pays meticulous attention to details when performing daily tasks.
Completes all training as required.
Maintains a member first mindset.
Upholds core values and builds team member and customer relationships.
Performs other related duties as assigned.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
If all lobby associates are assisting members, the Concierge acts as the primary greeter and accounts for the first impression that a member or potential member receives concerning the Credit Union.
Possesses the ability to memory stack members' names and requested services.
Verifies the MyMAX Perks area is kept stocked and presentable at all times.
Verifies the electronic rate board is updated with current rates and all information is accurate.
Performs the duties of lobby associates as needed.
Adheres to the professional standards set by MAX's Personnel Policy Manual regarding attendance, personal grooming, and member relations.
Performs all functions related to the encoding of ATM and debit cards.
Supports and adheres to member service standards.
Receives member queries on services and accounts, counsel's members, performs stop payments, and processes check orders all while striving for quality member service.
Cross sells MAX products and maintains records of products sold. Must strive to meet members' needs or refers members to appropriate personnel for further assistance.
Cross-trains to assist with opening accounts as needed.
Pays meticulous attention to details when performing daily tasks.
Completes all training as required.
Maintains a member first mindset.
Upholds core values and builds team member and customer relationships.
Performs other related duties as assigned.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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