The job below is no longer available.
You might also like
in Lees Summit, MO
- $14
est. per hour Ross Stores • 17d agoUrgently hiring 11 mi Use left and right arrow keys to navigate 
$26.86 - $39.06Verified per hour Denver Health • 4d agoExcellent pay Urgently hiring 15.2 mi Use left and right arrow keys to navigate- $26
est. per hour Parvin Estates • 2h agoUrgently hiring 16 mi Use left and right arrow keys to navigate - $12.30 - $13.00
Verified per hour ACE Hardware • 2d agoUrgently hiring 4 mi Use left and right arrow keys to navigate - $12.00
Verified per hour ACE Hardware • 2d agoUrgently hiring 3.5 mi Use left and right arrow keys to navigate
Customer Service Specialist
•30 days ago
| Estimated Pay | $60 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Lees Summit, Missouri |
Compare Pay
Estimated Pay We estimate that this job pays $60.39 per hour based on our data.
$35.53
$60.39
$88.21
About this job
Job Description
Job Description
Position Overview:
We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. The ideal candidate will have a minimum of 2 years of stability in previous customer service roles, demonstrating a strong ability to handle high call volumes, while also managing email and chat communications. This position requires a candidate with a proven track record of delivering outstanding service in a fast-paced environment.
Responsibilities:
• Manage incoming customer inquiries via phone, email, and chat promptly and professionally.
• Provide accurate information and assistance to customers regarding products, services, and account inquiries.
• Maintain thorough and up-to-date knowledge of company products, services, and policies.
• Collaborate with other departments to resolve customer issues and improve overall customer experience.
• Maintain a high level of punctuality and attendance, adhering to scheduled shifts and breaks.
Requirements:
• Minimum of 2 years of stable experience in a customer service role, preferably in a high-volume call center environment.
• Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
• Ability to work in a fast-paced environment and adapt to changing priorities.
#1116
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Company DescriptionWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. The ideal candidate will have a minimum of 2 years of stability in previous customer service roles, demonstrating a strong ability to handle high call volumes, while also managing email and chat communications. This position requires a candidate with a proven track record of delivering outstanding service in a fast-paced environment.
Responsibilities:
• Manage incoming customer inquiries via phone, email, and chat promptly and professionally.
• Provide accurate information and assistance to customers regarding products, services, and account inquiries.
• Maintain thorough and up-to-date knowledge of company products, services, and policies.
• Collaborate with other departments to resolve customer issues and improve overall customer experience.
• Maintain a high level of punctuality and attendance, adhering to scheduled shifts and breaks.
Requirements:
• Minimum of 2 years of stable experience in a customer service role, preferably in a high-volume call center environment.
• Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
• Ability to work in a fast-paced environment and adapt to changing priorities.
#1116
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
Company Description
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.\r\n\r\nMrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.\r\n\r\nMrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.\r\n\r\nMrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
Your Privacy Choices