Collections Assistant

The primary responsibility of the Collections Assistant is to assist in all collections procedures of the Accounting Department, working under the direct supervision of the company's Collections Supervisor. This, while maintaining confidentiality in all aspects of client, personnel, Company and President information.

Primary duties and tasks include, but are not limited to:

Collections

1. Handle Accounts Receivable and manage the aging of accounts working under the direct supervision of the Accounts Receivable Supervisor.
2. Properly record payments received from customers and information requested on reports established in the Accounting Department.
3. Analyze assigned customer accounts and prepare regular and special reports.
4. Assist customers when they call to request any type of information related to their account. E.g.: Invoices, Account Statements, Payment Ratio, update information, etc.
5. Manage the payment of all Accounts Receivable.
6. Assist in the preparation and/or mailing of invoices subject to the approval of the Accounts Receivable Supervisor.
7. Attend to any other management delegated to him/her by his/her Supervisor.

Requirements:

- Knowledge in Microsoft Office.
- Ability to serve customers in a courteous manner
- Experience in customer collections and payment application.
- Ability to analyze customer accounts
- Goal oriented
- Bachelor's degree in Accounting or Finance (preferred)
- Knowledge in Salesforce (preferred)
- Bilingual - English and Spanish (preferred)

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AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.