General Manager-Capri

Rootstock Hospitality Group, a locally owned & operated restaurant group is looking for a GM who has at least two years experience working in an upscale, full-service, white tablecloth restaurant to lead Capri Ristorante. Capri is a staple in the Indianapolis dining scene. Established in 1951, Capri is an award-winning restaurant with a focus on amazing food and memorable service.

Restaurant type: Upscale full-service lunch and dinner restaurant

Job: General Manager

· Full time

· On-site

Primary Duties and Responsibilities:

· Responsible for overall facility operation, function, and appearance.

· Hire, train, and motivate an award-winning team of people who are passionate about food, service, and hospitality.

· Maximize sales volume, profitability, team members & customer satisfaction

What you’ll do:

· Oversee the overall operations of the restaurant including both FOH & BOH to ensure the restaurant’s financial success with an emphasis on maintaining team member and guest satisfaction results.

· Develop and execute the strategic direction of the restaurant to generate growth while maintaining the highest food, beverage, and service standards.

· Play a key role in recruiting and retaining talent by being involved in the hiring process, orientation, employee engagement, development, and performance management throughout the year.

· Facilitate weekly manager meetings to review staffing levels, training & development, employee & customer issues, maintenance, and other various issues.

· Conduct daily facility walk-throughs (interior & exterior) to ensure a clean, safe, and customer friendly atmosphere.

· Prepare reports and analyze metrics to identify opportunities to correct and/or improve operations.

· Ensure that all financial information and reports are completed and submitted according to procedures and due dates set by the DOO

· Optimize restaurant profitability by effectively monitoring and controlling ALL costs.

· Always maintain a professional business demeanor and appearance. Set an example for all team members and act as a role model by following all company guidelines.

· Develop and maintain key customer relationships and be a positive member of the community.

What you’ll bring:

· Expert critical thinking and problem-solving skills

· Passion to create exceptional experiences for each customer

· Ability to create an environment for all team members to be their best and thrive.

· Prior upscale restaurant and leadership experience.

· Willing to work the hours necessary to operate and manage the day-to-day business and to accomplish the short and long-term goals of the restaurant.

· 5+ years of restaurant management with at least 2 years. GM experience in a higher-end, high-volume restaurant

· Ability to communicate effectively and listen attentively to supervisors, employees, vendors, and customers.

· Proficiency in the following dimensions of restaurant operations: purchasing, sanitation, security, policies & procedures, personnel management, record-keeping, sales & marketing.

Salary:

· $80,000 - $85,000/year + high bonus potential

Benefits:

· 401k

· Health

· Dental

· Vision

· Paid time off

· Meal discounts at all Rootstock restaurants

· Local, experienced support staff

· Referral Program

· Access to company tickets

· Realistic work/life balance

License/Certifications:

· State of Indiana Liquor License (or the ability to get one)

· Serve Safe (or the ability to get one)