Optician/Optometry Coordinator

Job Information

Title: Optician/Optometry Coordinator

Department: Optometry

Status:

Position Classification/Category:

Location: Various

Reports To: Program Manager

Summary of Position

The Optician/Optometry Coordinator will provide support the fitting and adjustment of frames for patients, as well as the coordination of services with our community partners and internal staff. Under the supervision of the Program Manager, the Coordinator will lead scheduling operation processes for the Optometry service line while measuring productivity via reporting and collaborating with district and school administrative staff, nurses, and principals.

Education: Bachelor’s Degree Preferred; ABO Certification

Experience: At least 2 years Optician Experience; Experience working with schools preferred; Skilled at Microsoft Excel and Office

Key Responsibilities (10-Core)

Optician Responsibilities

1. Take measurements, fit and adjust frames for patients according to written optical prescriptions
2. Assist patients with frame selections to ensure optimal fit and patient satisfaction
3. Complete and submit daily exam reports, and meet deadlines
4. Make follow-up calls to patient caregivers for feedback as needed

Optometry Coordinator Responsibilities

1. Work with program manager to outline a strategic schedule for mobile vision clinic at schools according to the relevant district calendars to maximize students served; as well as vision clinics at Kintegra Health facilities
2. Work with operations department, nurses and county health officials, principals, district administrators to both proactively identify and suggest changes to the schedule and to react quickly to ever-changing needs relating to the schedule, including provider unavailability and urgent visit needs
3. Support program manager by maintaining all relevant programmatic data points
4. Serve as bridge between program manager, operations staff, and districts to ensure schedule changes and updates are communicated in a timely manner

Other Responsibilities

1. Maintain optimal driver safety standards when driving, parking, and using the vehicle
2. Setup of clinic, monitor/replenish inventory – to include loading, visually inspecting, and fueling the vehicle
3. Keep the vehicle and work areas clean, sanitized and organized at all times
4. Other duties as assigned

Kintegra Health Core Requirements

1. Patient First – An approach to care that holds primary, the well-being and desires of the patient
2. Build not Blame – Focusing first on finding fault with the process rather than the person
3. Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
4. Cooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
5. Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.

Kintegra Health is a is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.

Our goals are:

• To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within the counties we service.
• To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
• To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
• To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.