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in Redding, CA
Guest Service Representative/Front Desk/Night Auditor
•10 days ago
Hours | Full-time, Part-time |
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Location | Redding, California |
About this job
Job Description
Job Description
Benefits:
Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing you a safe environment and giving you the training to help you excel in your role.
The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires:
- Flexible schedule
- Free food & snacks
- Free uniforms
Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing you a safe environment and giving you the training to help you excel in your role.
- Exhibits a heart for service with dedication to customer service and teamwork
- Deliver a great guest experience with friendly, smiling service and a fast and accurate check in
- Cheerfully interact and assist guests with information about the property and local amenities
- Identify opportunities to increase revenue
The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires:
- Holds a deep heart for service
- Desire to grow in the organization
- Charismatic and thoughtful
- Enjoys getting to know new people
- Maintaining high standards and the appearance of the front desk
- Ongoing communication with the General Manager to address any opportunities
- Ability to work nights and weekends
- Basic reading and writing skills
- Basic communication skills
- Ability to work with minimal supervision
- Ability to work safely
- Ability to meet all employment qualifications at the time of hire
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
- A Fair Chance job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma