Production Manager - North Franklin

MUST HAVE LANDSCAPE EXPERIENCE - 4am START

NELTS Of CT, LLC is a leading provider in Landscaping, Sweeping, Lot and Pavement Maintenance, & Snow Removal that is a family owned and operated company based in North Franklin CT.

The Production Manager is responsible for working independently and as a team, executing company goals to improve service quality. Our managers check the location’s conditions during services to ensure the full scope of Clients' contracts are being met, the property, and self-performing crews are operating safely, and to identify out of scope opportunities. All this information must be communicated with a sense of urgency & professionally to company leadership.

In addition, the Production Manager ensures all vehicles & equipment are properly maintained through reviewing the submitted Daily Vehicle Inspection Reports and scheduling maintenance with our Mechanics.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10-12 hour shift
• Monday to Friday
• 4am start
• Weekend availability

Duties

• Meeting objectives and determine where costs can be reduced, and processes can be improved.
• Identify Out-of-Scope opportunities.
• Ensure efficient, timely, and quality-driven delivery of services as directed by The Company.
• Ensures KPI’s achieved, by successful execution of company objectives.
• Take corrective action to solve operational problems.
• Use data provided to make informed business decisions.
• Leverage technology to enhance the execution of company objectives – submitting photos for proof of service and use of various mobile apps are critical functions.
• Bulk debris cleanup, including store and customer generated garbage, is required.
• Performance driven professional based on data and KPIs (key performance indicators).
• Inspirational leader with an ability to develop and lead talent to meet and exceed established goals that drive business performance.
• Communicate response plans to clients and facilitate collaboration for all services.
• Facilitate training for direct reports and field staff.
• Develop and maintain positive relationships with current and prospective customers to support and achieve goals for customer satisfaction, and retention.
• Develops and maintains positive and interactive partnerships with service partners, vendors, and team members.
• Identify and pursue best practices that align to strategic goals.
• Ensures service levels are being met.
• Manage crews to complete all post-season (snow/landscape) repairs in a timely and constructive manner.
• Provide leadership for field technicians.
• Executes the strategic direction of the organization’s North Franklin operations division.
• Collaborates with other divisions and departments to carry out the organization’s goals and objectives.
• Drives the adoption of new company service offerings.
• Creates and submits cost-control reports and staffing requirements for projects to the Regional Vice President of Operations.
• Presents periodic performance reports and metrics to senior operational leadership.
• Fleet maintenance/management responsibility and ensure assigned daily routes are serviced.
• All other duties assigned by organization CEO, and Regional Vice President of Operations
• Available to work all storm events and long duration shifts as needed, available by phone & work email 24/7.

With additional Soft Skills required:

• Excellent organizational and problem-solving skills.
• Constructive Engagement: Express his or her ideas and disagreements, constructively resolves conflict, and encourages others to do the same.
• Customer Orientation: Exceeds the expectations and needs of internal and external customers.
• Talent: Maximizes potential, improves overall performance, and retains high performing individuals.
• Influence proactively in a positive manner.