Clerk Typist 2 - Developmental Programs

Application Requirements

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.

Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position.

Qualified, eligible applicants will move on to the next step, an Education and Experience Review, in which points will be assigned to each applicant's education and relevant work experience provided on their application.

We encourage all applicants to share a comprehensive, concise history of their education, certification, licensing, and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review.

For questions regarding this posting, please contact County of Northampton Human Resources at or 610-829-6366.

Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law. Job Description

GENERAL PURPOSE
The Clerk Typist 2 - MH/EI/DP position provides clerical services to the Mental Health/ Early Intervention/Developmental Programs (MH/EI/DP) unit Administrative Staff, Casework Supervisors, and Caseworkers. Perform as clerk typist/receptionist requiring independent judgment and decisions on a daily basis for assigned unit, including assisting the units with special projects and serve as backup to the other units as needed. Specifically, skills are required to prioritize the workload.

SUPERVISION RECEIVED
This position reports directly to the MH/EI/DP Clerical Supervisor 2.

SUPERVISION EXERCISED
This position is not responsible for the supervision of other employees.

ESSENTIAL DUTIES OF THE POSITION
Using a personal computer, may transcribe and type correspondence and various documents of a technical nature, create forms, letters, memos, may type up minutes from dictation, as well as, handwritten reports. Creates envelopes and labels for packets and mailings. Proofreads all finished work for accuracy.

Performs other related clerical duties, i.e. filing, purging, scanning, linking, maintaining copiers and printers, scheduling a service call, if required, etc.

Process yearly provider contracts via Dropbox, may prepare synopsis packets, obtaining and maintaining current insurance copies, and monitor status of contract routing in Care Tracker and clerical contract tracking sheet. May require assisting new providers and adding them to the PELICAN system.

Obtain a working knowledge of the State computer system to assist with daily clerical tasks.

Transfer calls and take messages for staff, as needed. Calls may be of an urgent nature or in some cases calls may need to be screened. Serve as a backup for the DHS phone system, as needed.

Updates and prints new sign-in sheets on a weekly/monthly basis to maintain the binder for the unit.

Responsible for opening, distributing, and processing the incoming mail per the unit's procedures. Responsible for postage meter usage, posting outgoing mail, and, on occasion, may drop off mail at the post office. Clerical is responsible for the drop off/pick up of mail to/from the Government Center once a week.

May assist with registration and hotel reservations for trainings, travel arrangements, maintaining the supply closet, and ordering requested office supplies, possibly with an agency purchase card.

May attend meetings, as requested, to take and distribute the minutes.

Performs out of office and other related duties on occasion.

In addition to the above duties, direct unit duties may include:

MH Clerk is responsible for prepping the petitions for the MH hearings and conducting the Zoom meetings every Tuesday and Friday morning, or as scheduled.

EI Clerk completes all EI Bureau of Disability Determination (BDD) requests, all requests for records, taking referral information that comes directly to the EI unit, process consumer evaluations and updates, sends and process prescriptions for EI services, and maintain the build of the intake packets.

DP Clerk is responsible for directing referrals that come directly to the DP unit to IRES for processing, may attend meetings, take and distribute minutes, maintain the build of the intake packets, schedule Fair Hearing Requests, and process mailings to consumers.

Maintains confidentiality in the performance of duties and responsibilities in dealing with client records, information, and contact. Confidentiality is to be maintained at all times in accordance with current regulations and policies.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE - Completion of a high school, or general equivalency diploma; AND

Six (6) months as a Clerk Typist 1 and educational development to the level of eighth grade; OR Completion of a high school business curriculum which included at least one typing course; OR Any combination of equivalent experience and training.

KNOWLEDGE, SKILLS, AND ABILITIES
Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.

Must be able to type, operate a calculator, transcriber, copier, printer, and a postage meter.

Must have extensive experience with computers and ability to learn County provided software/programs, including Microsoft Excel and Word.

Will process a variety of documents, which include the verification of information, correspondence, interpret input forms, computer printouts, contracts, reports, itineraries, agendas, miscellaneous transactions, transmittals, and performing arithmetic calculations.

Will be required to proofread work for grammatical format and substance prior to mailing.

Work may involve providing training and guidance to new employees and fulfilling a lead worker role for routine clerical operations.

Employees work with considerable independence within standard operating procedures.

Knowledge of standard office procedures, practices, conduct and actions necessary in maintaining good working relationships.

TOOLS AND EQUIPMENT
Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is moderately quiet.

SELECTION GUIDELINES
Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)
DESIGNATION: CAREER SERVICE
PAY GRADE: PS-27
UNION STATUS: PSSU

Created January 2024