MDU Account Executive

JOB PURPOSE:

The MDU Account Executive role is responsible for large portfolio management of Property Development and Property Management companies through relationship-based sales strategies. The individual will identify, develop and promote sales tactics aimed at securing multiple dwelling unit (MDU) properties, maximizing product/service penetration and increasing revenue. This role will provide end-to-end sales cycle management including prospect identification and qualification, funnel and prospect management, sales forecasting, proposal generation and contract closure.

KEY FUNCTIONS:

• Identify opportunities and sell advanced technology products and services to new and existing MDU clients.
• Develop and provide sales consultations on technology solutions, including but not limited to: Ethernet and internet bandwidth, optical networking, direct fiber solutions, wireless connectivity, data center/co-location, and telecommunications services.
• Collaborate within and outside departments to find creative solutions to meet customer needs.
• Possess a thorough understanding of the customer's business and influential ability to sell services and products across an organization.
• Participate in capital projects and coordinate the sales team's project efforts.
• Interpret and address competitive offers and produce innovative, successful counter-offers.
• Coordinate with technical personnel to ensure consistency, quality and customer satisfaction.
• Recruit new customers to increase the MDU client base.
• Achieve or exceed defined sales goals.
• Develop and deliver professional sales presentations.
• Build and maintain strong relationships based on trust and mutual respect with potential and existing clients, within your department, and within the community.
• Work with clients to collect outstanding balances.
• Accurately prepare customer estimates and contracts.
• Accurately forecast opportunities and performance throughout the year within an average of 10% of month end sales.
• Utilize CRM systems as required.
• Mentor team members and assist them in successfully engaging advanced sales opportunities.
• Produce and analyze comprehensive reports and maintain accurate documentation as directed.
• Participate in team efforts to support customer satisfaction and team goals.
• Be willing and able to travel in accordance with Midco's "Use of Vehicle for Company Business" policy.
• Communicate effectively and professionally in all forms of communication with internal and external customers. Possesses the ability to adjust messaging and structure meetings to suite the audience.
• Adhere to Midco's privacy guidelines to ensure each customer's privacy.
• Maintain regular attendance as required by your position.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Function as an effective team member while supporting the efforts and concepts of other departments.
• Support the mission, vision and values of Midco.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Possess an enthusiastic, energetic, self-motivated, and detail oriented approach towards work and all work projects.
• Possess strong problem solving and decision making skills while using good judgment.
• Multitask and change from one task to another without loss of efficiency or composure.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, coworkers and management.
• Identify opportunities for improvement while creating and implementing viable solutions
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

MDU Account Executive

• High school diploma required. Bachelor's Degree with a focus in Business Administration, Marketing or related field preferred.
• Minimum 2 years of experience in B2B Sales or broadband/telecommunications marketing required
• MDU experience preferred.
• Excellent written and verbal communication skills.

MDU Account Executive-Advanced

• High school diploma required. Bachelor's Degree with a focus in Business Administration, Marketing or related field preferred.
• 3 or more years of experience in MDU sales required including telecommunication/broadband sales.
• Expertise in engaging with a wide variety of clients and functional areas, including executive leadership.
• Experience managing large accounts.

MDU Account Executive-Senior

• High school diploma required. Bachelor's Degree with a focus in Business Administration, Marketing or related field preferred.
• 5 or more years of experience in B2B Sales or broadband/telecommunications marketing with a minimum of 3 or more years of MDU sales experience required.
• Strong telecommunication background and experience selling or working with LAN/WAN and Ethernet technologies required.
• Must possess a thorough understanding of business networking, including, but not limited to the following: IP routing/switching, VoIP, MPLS, Layer II/III concepts, and telecommunication services.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate to loud.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
• In-person visits to a customer's place of business are normal in the performance of this job. Specific abilities required include accessing a customer's place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
• Ability to travel up to 75% of working hours.

ABOUT MIDCO:

Midco:

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
• Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
• Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism
• Generous 401(k) match and paid time away from work programs
• And many more

Visit to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to .