TASTING ROOM CASHIER

Summary:

The Tasting Room Cashier will welcome and direct guests and wine club members into the Tasting Room in a quick and efficient manner while providing excellent service. You will be a great fit for this position if you have a friendly, outgoing and hospitable personality and enjoy meeting and greeting folks throughout the day, in a very busy, fast paced environment.

Compensation: $16.00 hourly + Commissions

Essential Duties and Responsibilities:

• Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
• Manage cash drawer and accurately ring in all POS transactions at the Cashier Station in a friendly, courteous and timely manner.
• Act as liaison between Wine Club Members, Tasting Room and Wine Club Department - communicating in detail on all interactions.
• Explain how the tasting process works, ring up the guest transaction and direct guests to a tasting counter to begin their tastings.
• Greet wine club members who are picking up their wine club package and assist them with the pick-up process.
• Sales. Assist them in wine and merchandise purchases. This is a sales position and requires asking each guest and member for the sale.
  • Performance, commission and schedule is based on sales performance.
• Stock wine and merchandise as requested by the Tasting Room Manager or Assistant Merchandising Manager.
• Help with merchandise needs and be able to assist guests with purchasing retail products.
• Act as a greeter when needed.
• Understand and adhere to environmental standards set by the winery.
• Understand and adhere to the Ponte values and service standards.
• Ensure the safety of guests and associates.
• Thank the guest for coming and invite them to come back again.
• Assist with any other tasks as directed by your Manager.

Knowledge, Skills and Abilities:

• Must be 21 and over.
• Ability and willingness to work in a standing position for long periods of time, and in the outdoors, during inclement weather.
• Ability and willingness to stand, walk, and bend for extended periods of time.
• Ability and willingness to lift, lower, push, carry, or pull up to 40-50 lbs. on a consistent basis.
• Ability and willingness to bend, squat, stoop, and climb stairs on a consistent basis.
• Ability to treat all associates and guests in a respectful manner.
• Must be able to manage a cash drawer.
• Must have excellent communication skills.
• Must have exceptional grooming standards that are consistent with company guidelines.
• Must have sales ability and be able to up-sell bottles to cases.
• Must be able to work in a standing position for long periods of time.
• Must be outgoing and able to approach guests and initiate conversation.
• Open availability is preferred. More than 4 scheduled shifts a month is required
• Must be available to work weekends and holidays
• Must be able to work special events ( i.e. barrel tastings, wine club pick up parties, etc.)
• Experience with wine desirable but not essential
• Positive attitude, good conversational skills and enjoys working with the guests.
• Fluent in English.
• Able to engage the guests in a clear and professional manner.
• Be willing and able to work well under pressure.
• Work in high paced work environment.
• Ability to multitask.