Host/Service Assistant

Dante is seeking a host/service assistant! We specialize in Neapolitan pizza, Italian wine and work with fresh, local ingredients. The functions of this position include, but are not limited to:

• Managing bookings, either in person, over the phone, or online
• Providing waiting times to customers who are not pre-booked
• Maintain menus
• Creating an appropriate atmosphere for guests thats in line with the restaurant and bars image, this include music, maintain live plants, appropriate lighting
• Ensuring cleanliness and hygiene standards are met in the front of house area
• Providing a point of contact for customer feedback and helping to resolve any customer issues
• Providing personalized service and assistance for large parties of guests and VIPs
• Cater to guests who require extra attention (e.g. children, elderly)
• Assisting with the opening, ongoing operations and closing of the restaurant
• Assisting the waitstaff as needed ensuring everything is available for smooth service
• Taking care of online and over the phone carryouts orders
• Learning the food and beverage menu and being able to answer any inquiries and recommend products

Tips share is also part of the pay.