Consumer Loan Processor

This position is primarily responsible for preparing and processing consumer loans; and providing excellent customer service with enthusiasm, accuracy, and efficiency. The position will also assist with commercial loan processing as necessary.

Responsibilities:
• Processes a variety of new and renewed consumer and commercial loans
• Processes member loan payments and verifies accuracy of client billing statements
• Performs loan maintenance on consumer accounts
• Prepares and collects all necessary documentation to assure loan files are complete
• Greets and assists members, responds to member inquiries
• Assists the retail banking area as needed
•Assists in development of departmental processes and procedures to ensure compliance
•Demonstrates respect for co-workers, contributes to a positive work environment
•Works collaboratively with the team
•Adheres to established credit union policies and procedures
•Demonstrates understanding of, and compliance with, governing regulations and laws
•Maintains a neat and professional personal appearance and work area
•Serves on committees as necessary

Required Skills and Experience:
•Previous loan processing and customer service experience in a financial institution setting
• Competence with Microsoft Office products and general office equipment
•Minimum of a high school diploma
• Excellent verbal and written communication skills
•Bondable

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.