Registration Specialist - Wausau, WI

Pay starting at $16.74 - $18.54 per hour

1.0 FTE (80 hours per pay period)

Hours - 8 AM - 4:30 PM

It is never too early to plan for retirement!

-As an employee of NCHC, you would be eligible for the Wisconsin Retirement System (WRS), which is among the best funded and best managed public pension systems in the country.

-The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. The WRS is a strong public pension plan because of its stable funding, unique plan design and robust governance. These factors set the WRS apart from the vast majority of other plans in the United States. With some $142 billion in assets, it is the 8th largest U.S. public pension fund.

-Participating staff contribute 6.9% and NCHC will match this at 100% each pay period!

Employee Benefits: NCHC Employee Benefits

Professionally greets, registers, and assists clients. Schedules appointments for clients receiving mental health and substance abuse services. Responsible for answering all phone calls, providing accurate information to customers and transferring calls to appropriate individuals or departments in a professional manner.

Essential Duties and Responsibilities:

• Registers patients and verifies and updates necessary patient demographics and payor information in the electronic medical record.
• Schedules and coordinates patient appointments.
• Provides a high level of customer service to patients and coworkers by greeting patients and visitors in a courteous manner, and directs individuals to appropriate staff members.
• Provides, as needed staffing coverage to other North Central Health Care areas.
• Communicates to various customers, internal and external, through multiple channels, including electronic, telephonic and in person.
• Ensures effective compliance with front end revenue cycle processes.
• Adheres to scheduled work hours with regular and predictable attendance.

Other Responsibilities:

• Perform other work related tasks as required as assigned

Competencies

• Demonstrate organizational, leadership, management, clinical, department, program, common position and job specific competencies as required by North Central Health Care and/or various regulatory agencies based on job title.
• Complete organizational, leadership, management, clinical, department, program, common position and job specific education as required by North Central Health Care and/or various regulatory agencies based on job title.
• Qualifications and provision of care are in accordance with national acceptable standards of practices pertinent to role based on job title.
• Knowledge of regulatory and accreditation standards along with federal, state and local codes pertinent to role based on job title.

Core Value Standards of Behavior

It is expected that all employees will demonstrate behaviors that support excellence as defined by North Central Health Care’s Core Value Standards of Behavior.

Physical and Working Environment

• Light Work: Intermittent Must be able to lift a minimum of 10 pounds unassisted.

Physical Activities: List the minimum % of time required for each Physical/Mental Requirement.

Physical/Mental Requirements

<10%

10-30%

31-50%

51-70%

71-90%

>90%

Climbing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Turning or Twisting

X

Bending

X

Standing

X

Walking

X

Sitting

X

Carrying

X

Pushing

X

Pulling

X

Reaching

X

Grasping

X

Feeling

X

Verbal Communication

X

Hearing

X

Near Visual Acuity

X

Far Visual Acuity

X

Depth Perception

X

Color Vision

X

Smelling

X

Repetitive Motions

X

Exposure to Hazards:

• Minimal exposure to workplace hazards.

Working Conditions:

• Indoors
• Background Noise
• Required to function around high behavioral or physically disruptive individuals
• Tri-County travel for office coverage, no overnight travel

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.

Employee Benefits: NCHC Employee Benefits

• Paid Leave Time
• Paid Holidays
• Retirement Savings Plans
• Health Plan Coverage
• On-site Employee Health & Wellness Center Clinic
• MDLive
• Navitus Prescription Drug Plan
• Tria Health Confidential Pharmacy Advocate Program
• Dental Plan
• Vision Plan
• Medical, Dependent Care or Limited Purpose Flexible Spending Accounts
• Income Continuation Insurance
• Short-Term Disability
• Group Term Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Exercise Rewards Program
• Well-Being Program
• Pet Insurance Plan
• Identity Guard
• Employee Discount Program
• Tuition Reimbursement Program
• Employee Referral Program
• Employee-Assistance Program