Server - Orange Hill

Company Overview:

Uniquely nestled atop the hills of Orange County, Orange Hill offers sweeping views of Catalina Island, Downtown Los Angeles, Disneyland's magical firework show and our beautiful California coastline. Orange Hill is one of the top eateries in the nation and is committed to providing guests with a one-of-a-kind culinary journey.

It is our mission to provide a 5-star experience to our guests, team members and our community. We offer an exciting and positive culture, and numerous benefits, perks and opportunities for growth and advancement. If you are looking to jumpstart and level-up your career path in the hospitality and culinary world, then this is the place for you.

Top-notch benefits:

· Paid Sick Time renewed yearly

· Management Referral Program with up to a $4,000 payout for qualifying management positions

· Employee Meals – Free meal for every eight-hour shift

· Employee Assistance Program (EAP) to assist with work life balance

· PTO for full time employees

· Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values.

· Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off

· Opportunities to grow your career with a clear path for advancement

· Plus more!

Pay: $16.00 - $18.00 / hour

Position Overview: As a Server at Orange Hill Restaurant, you will play a pivotal role in delivering impeccable service to our guests, guiding them through their dining experience with professionalism, attentiveness, and warmth. From taking orders and serving food to providing recommendations and ensuring guest satisfaction, Servers contribute to the success of our restaurant and uphold our reputation for excellence in hospitality.

Responsibilities:

1. Guest Interaction: Greet guests warmly, and engage with them in a friendly and professional manner throughout their meal.

2. Menu Knowledge: Have a thorough understanding of the menu, including ingredients, preparation methods, and specials, and be able to make recommendations based on guest preferences and dietary restrictions.

3. Order Taking: Take accurate food and beverage orders from guests, enter orders into the point-of-sale system, and communicate special requests or modifications to the kitchen staff.

4. Service Delivery: Serve food and beverages to guests promptly and efficiently, ensuring accuracy and presentation standards are met, and addressing any issues or concerns promptly.

5. Upselling: Promote featured dishes, specials, and beverages to enhance the guest experience and increase sales, while demonstrating a strong knowledge of menu offerings.

6. Table Maintenance: Monitor tables throughout the dining experience, clearing empty dishes, refilling beverages, and resetting tables as needed to ensure a clean and organized environment.

7. Team Collaboration: Collaborate with kitchen staff, bartenders, and other team members to coordinate food and beverage service and ensure seamless communication and teamwork.

8. Guest Satisfaction: Anticipate guests' needs, respond to inquiries and requests promptly, and resolve any issues or complaints with professionalism and courtesy to ensure a positive dining experience.

Qualifications:

• 2-3 years of previous experience as a server in a high-volume restaurant.
• Strong customer service skills with a friendly and outgoing personality.
• Excellent communication and interpersonal skills, with the ability to interact with guests and colleagues in a professional manner.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Knowledge of food and beverage service procedures and etiquette.
• Flexibility to work evenings, weekends, and holidays as required by the restaurant's operating hours.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.