Event Sales Manager - Virginian Lodge, WY

Job Details

Job Location
Virginian Lodge - Jackson Hole, WY

Position Type
Management

Job Category
Hospitality - Hotel

Description

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

https://www.springboardhospitality.com/

Event Sales Manager

We are looking for an organized Event Sales Manager to assist with marketing, promotion, community involvement, and event planning & execution at The Virginian Lodge. Seeking a skilled and enthusiastic ambassador to share our newly renovated lodge and brand pillars with old friends and new, creating advantages for our property in the competitive Jackson Hole hospitality market. Successful candidate will join a team charged with creating year-round experiences for guests and neighbors, activating physical spaces and documenting and sharing the range of events, collaborations, and attractions. The Event Sales Manager's responsibilities include working with the existing management team to develop engaging awareness campaigns & promotional literature, assist in the execution of unique and on-brand experiences for Virginian guests and Jackson Hole locals, and provide a detailed on-property line of communication with clients, guests and staff.

Essential Traits

Must possess the charisma to rapidly build relationships as The Virginian Lodge establishes itself as Jackson's communal hub.

Must enjoy culture and be invested in local art scene: galleries, entertainers, and designers. Must know and be excited to share Jackson's unique and colorful history.

Must be familiar with the epic adventures found in The Virginian's backyard and beyond and be able to share the best Mother Nature has to offer. Having connections to the outdoor sports industry helpful. Ability to work closely with and support our in-house concierge, Outbound Adventure Center.

Must love organizing and producing events, parties, games, and other forms of entertainment. Will provide opportunities for guests to relax as well make active memories, bringing to life the shared vision of the team.

Must have business sense and be able to estimate and present the costs and potential benefits of activations. Creative collaboration with partners to share costs will help supercharge the range of events and experiences that can be done within the budget.

Must embrace teamwork. Success will require excellent communication & cooperation skills in addition to a healthy dose of personal motivation. Sometimes Team Virginian will need a hand for something mundane and unrelated, but important. Just as the Virginian staff will assist with Special Events, the Event Sales Manager will assist with day-to-day operations.

Job Requirements

Experience: Knowledge of hospitality, travel, social scenes, event planning, social media, branding, mountain tourism, ecology, history, art, music, brand development, or joint marketing all a plus.

Other: Fluent in Additional Languages

Skills & Abilities:

Creativity and vision

Strength in hosting and producing events

Complete, review, and distribute Banquet Event Orders (BEOs)

Communicate group & event details and changes to all hotel departments

Genuine hospitality

Leadership to motivate fellow staff

Appreciation for the visual and other arts

Organizational skills to set priorities, plan, delegate, and still enjoy events

Ability to read, write, speak and understand English

Ability to learn CRM, PMS & POS systems as needed

Assist the DOS with Sales duties as needed including but not limited to site tours

Hands-on mentality

Calm under pressure

Travel required: Occasional for promotion and sales

Qualifications

EXPERIENCE:

• Prior Experience:
  • 1+ Previous sales events, hospitality, and/or secretarial experience preferred
• IT Expertise:
  • Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.

• Education:
  • High School diploma or GED required; college degree preferred.
• Subject Expertise:
  • Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
  • Report any unusual occurrences and/or request to Supervisor.
  • Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
  • Must be service oriented with excellent customer service and sales skills
  • Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
  • Must be energetic and outgoing
  • Must possess excellent interpersonal and organizational skills
  • Must be able to follow directions with attention to detail, speed and accuracy
  • Must be a team player with the ability to work under minimal supervision
  • Must be able to multi-task in a fast-paced work environment
  • Must be able to understand and work with basic financial information and solve basic arithmetic problems
  • Must be able to type 45 wpm and have the ability to input data and access information on the computer
  • Must have proficient working knowledge of Microsoft Office, Opera; preferred.
  • Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

• Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
• Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Benefits:

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

• Competitive Base Salary
• PTO
• Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance

Additional Per Position

• Employee Rates at all of Springboard Hospitality's 35+ Hotels
• Monthly Cell Phone Stipend
• Dry Cleaning Services
• Hotel Level Executive Bonus Program
• Retention Bonuses
• Lead Share Program
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program

Springboard Hospitality Core Values:

• CONNECTED. We are plugged into people, technology and the cutting edge of culture.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.