People Analyst

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company's Big, Hairy, Audacious Goals!

The primary role of the People Analyst is providing functional people data insights and support across all of people strategies and collaboration across Human Resources. The People Analyst role will help improve people metrics reporting and provide meaningful data insights across the enterprise.

Outcomes and Activities:

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
• Collaborate with Engineering, HR, and a variety of departments to improve people reporting solutions that will make it easier to report important metrics to key audiences, such as BHAG members, Senior Leaders, HR Leaders, and other stakeholders across the enterprise.
• Deliver a structure and cadence of reporting to meet the needs of various stakeholders including regularly scheduled Org Health calls, dashboard, and ad hoc reporting.
• Create dashboards, analyzes data, and make recommendations on key people related metrics.
• Works with Director, People Strategies to Implement People Analytics strategy and execution of a plan for data to be disseminated and analyzed in a way that delivers high value for our business.
• Builds presentations, templates, and tools for people business partner use as needed across the enterprise.
• Takes direction from to provide relevant data insights to People business partners and stakeholders.
• Execute a variety of projects that will often include data collection, reporting, analysis, measurement, PPT creation, scheduling, tracking, logistics planning and various other actions that enable successful accomplishment of our HR Roadmap.
• Will act as liaison between key Engineering functions and HR to improve reporting and data insights.
• This position will create and manage reporting and analysis to support talent reviews, business and growth initiatives, and Human Resources key performance indicators (KPIs)
• Finds opportunities to build efficiencies across HR teams to provide better data insights and reporting for stakeholders.
• Conduct reporting of turnover, headcount, and other people related metrics.
• Articulates thoughts and findings clearly and succinctly (both written and orally); tailors communications for different audiences; makes technical points understandable.
• Serve as a trusted advisor to all team members and leaders, empowering leaders to do their best work.
• Function in a high-volume environment where effective prioritization is crucial to success.
• Other duties and projects as requested.

Knowledge and Skills:

• Strong business analytics skills experience collecting, organizing, analyzing, and transforming data into insights.
• Innovative in approach to solving complex problems.
• Ability to influence without direct authority.
• The ability to find root causes of data quality issues required.
• Strong experience or ability to work with Excel, PowerPoint, and analytical software tools, large data set analysis.
• Must be able to analyze and resolve non-routine data issues using independent judgment.
• Strong attention to detail with excellent oral and written communication skills
• Proven customer service, organizational, and team collaboration skills
• Ability to manage multiple tasks, efficiently prioritize projects, and embrace new challenges.
• Proven experience taking initiative to identify and anticipate colleague needs and make recommendations.
• Ability to be self-directed and able to work on multiple priorities with minimal supervision and a sense of urgency.
• Excellent interpersonal skills with the ability to deliver effective communication (verbal and written) proactively with a customer-oriented approach, while maintaining credible relationships at all levels of the organization.
• Exceptional attention to detail, organization, and time management skills, with the ability to work under restrictions/deadlines.
• Strong HR Generalist skill set with experience in HRIS systems,
• Proven ability to exercise discretion and maintain an exceptional level of confidentiality, utilizing sound judgment when dealing with sensitive issues.

Requirements:

• Bachelor's degree in human resources, business or related field of study or an equivalent combination of education and experience.
• 3+ years of demonstrated competence in HR and data analysis experienced in developing complex reports, analyzing, and interpreting data, identifying key trends.
• Demonstrated experience with moderate to complex Excel features and functions.
• Experience working through complex projects, challenges and HRIS system reporting.
• Collaborates well with others to drive key outcomes for project work.

Preferred:

• Experience supporting a large client base
• Professional HR certification (SHRM-CP/PHR).

Targeted Compensation: $56,500 - $92,000 base salary + an annual bonus plan

This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.

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Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice!

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

P.S.

We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.

California Residents: Please click for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Play the video below to learn more about our Company culture.