UX Designer, Mobile

We're a large and well-respected digital design organization of passionate UX designers, content designers, researchers, visual designers, and design program managers. We're evolving UX across dozens of digital products and services and Allstate brands and to establish a shared design platform: an expanded design system, reusable content, user research, and design thinking.
Here's what you can expect from a UX career at Allstate:

• Participate in a collaborative, fun and friendly remote team environment that values diversity, builds and trains individuals, and supports long-term career and skills growth
• Contribute to large-scale digital systems and products that are used by millions of customers and have a meaningful impact on our business
• Join a proven UX organization that is benefitting from high growth, demand, visibility, and investment
• Practice true user-centered design, supported by robust research and analytics capabilities

At Allstate, you'll help innovate and reinvent insurance and improve customers' lives by designing products to support them in their moments of greatest need, and you'll have fun along the way. Join our diverse team of creative problem solvers using our talents for good - at work and in life!

The UX Designer uses human centered design methods to create industry-leading experiences from ideation to launch of a product or service. Daily, you'll partner with other UX practitioners and leaders, engineers, developers, product management, and a variety of business partners to create innovative solutions that meet both user needs and key business objectives.

All applicants should provide work samples (with proper consideration of copyright restrictions) designed for native applications for either iOS or Android via link to a website or temporarily share during an in-person interview. The applicant should be able to speak to their design philosophy for native mobile experiences and be aware of design trends in the native mobile space.

Applicants who cannot show native mobile designs in their portfolios will not be considered.

• Work closely with UX lead and product team to plan and deliver UX in an agile development environment
• Model how to use human-centered design approaches to frame problems, uncover patterns, discover opportunities, and visualize possibilities
• Use design thinking methods to iterate through concepts that can be tested and validated with users
• Leverage data and user feedback to drive and influence design decisions
• Be open to feedback and engage in active listening
• Communicate clear, focused user experience concepts for products during all stages of the design process using deliverables such as wireframes, flow diagrams, storyboards, and prototypes using industry software like Figma, Sketch and InVision
• Collaborate within product teams - assess and prioritize opportunities, constraints, and features - advocating for the end user while balancing the negotiation of priorities and business goals

• Independently and in partnership with researchers, facilitate feedback loops through frequent and appropriate user research, testing, and metrics analysis to inform solutions
• Continuously grow your depth of knowledge and apply it to evolve or craft new product opportunities, including information architecture, research opportunities, and platform capabilities.
• Collaborate with product owners, engineers, and cross-functional stakeholders to understand experience and technology requirements to provide creative and thoughtful solutions
• Measure design solutions with metrics that matter; ensure qualitative and quantitative data is captured and used appropriately to inform decisions

• 4+ years as a UX practitioner in highly collaborative environments
• Experience facilitating a wide breadth of human-centered design methodologies
• Trained in design, computer science, information sciences, psychology, human factors, or human-computer interaction
• Strong communication, organization, and presentation skills
• Understands the constraints of technology platforms: Native Mobile, Responsive Web, and Internet of Things (IoT)

• Bachelor's degree or higher in the following is a plus: Design, Service Design, Human-Computer Interaction (HCI), Interaction Design, Information Sciences, Psychology, Human Factors, and/or Computer Science
• Expertise using industry design tools such as Figma, Sketch, Adobe, Axure, InVision, etc.
• Knowledge of both iOS and Android platforms a plus
• Experience designing in insurance, financial, or highly regulated verticals is a plus