Field Service Representative

Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.

The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment.Come be part of something special - start your journey today!

Role:

The Field Service Representative (FSR)will be responsible for providing on-site technical customer service. This position will include chemistry test, chemical feed and control equipmentmaintenance, chemical inventory management, technical recommendations, andwritten service reports. This is a customer facing position.

Main Responsibilities:

• Installs and serviceschemical feed and water treatment equipment at designated locations;

• Acts as technicalconsultant and liaison with customer management and technicalcounterparts;

• Provides service andsupport to customer sites within territory;

• Provides knowledge/supportto the account managers within the region with respect to the company's newest technologies for digitization and chemical feed andcontrol solutions;

• Provides training and information sessions to theaccount managers on this technology;

• Performs water analysisand/or collects samples for preparation, labeling and shipment to designated laboratory for analysis;

• Troubleshoots and repairspumps, instruments and control panels;

• Calibrates feed pumps,controllers, feed rate charts and maintains log sheets;

• Conducts preventativemaintenance on chemical feed pumps, controllers and instrumentation;

• Maintains inventory ofspare parts (lube oil, tubing, piping, etc), and adequate supply of
  reagents, sample containers, and shipment containers necessary forroutine as well as special sampling and analysis.

Qualifications/Requirements:

• 2 years of laboratory, plant-site or maintenance experience;

• Engineering Degree or 2years of technical training (college, military, technical/vocational
  school);

• Familiarity with water treatment processing;

• Strong communications andinterpersonal skills, customer service and results oriented with strong analytical skillsand business acumen;

• Team player, willing to work independently (after proper training), hands-on, self-motivated, and self-starter;

• Ability to read andinterpret instruction manuals, safety manuals, etc...;

• Mathematicalskills, including math operations in all units of measure, using whole numbers, fractions, decimals, ratio and percentages;

• Valid driver's license andsatisfactory driving record;

• Willing to submit to abackground investigation (Motor vehicle record, criminal, education
  and prior employment), physical evaluation and drug screen;

• Unrestrictedauthorization to work;

• Ability and willingness to travel within the Region as required to support the customers;

• Ability and willingness towork in range of environments to include but not limited to refineries, industrial facilities, manufacturing facilities, and powerindustry facilities;

• Must be willing to work inheavy industrial settings (steel/refining etc).

We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!