Cell Phone Repair Technician

-Greet customers (in-store/phone) in a friendly and courteous manner and maintain a positive work environment
- Diagnose, troubleshoot and repair phones, tablets, PCs, game systems, etc.
- Provide recommendations for problem resolution with accurate cost estimates
- Explain complex technical issues to customers in a non-technical, simple to
understand manner
- Ensure that all repairs meet or exceed quality standards
- Keep track of all devices and inventory while safeguarding all store stock
- Utilize the point-of-sale system to maintain an accurate record of customer
information and a real-time status of each repair
- Maintain the cleanliness and professional appearance of the store
Note: The above statements are intended to describe the general nature and level
of work being performed by people assigned to this job. They are not intended to
be an exhaustive list of all duties, responsibilities, and skills required of - personnel
so classified, and they may change at any time.