SER F&B Custodial Worker-FT

Job Description

Open to the Public

Full-Time

3/8/24-OUF

Days and Shifts: 3rd Shift, 12a-8a

*Eligible Employer for Public Student Loan Forgiveness as a U.S. federal, state, local or tribal government

Position Summary:

Under the supervision of SECR Stewarding Supervisor, ensure the highest levels of cleanliness for our guests and team members.

Essential Duties and Responsibilities:

• Keep all equipment in an excellent and presentable appearance.
• Clean and organize all kitchen areas.
• Clean stove and ovens.
• Clean and mop floors, walls, wash tubs, counters, shelves and stainless steel.
• Clean drains of debris and empty traps.
• Clean under cooking equipment, dishwashers and food prep tables.
• Coordinate through Stewarding Shift Supervisor the preventative maintenance all kitchen equipment in kitchen and food service areas.
• Follow preventative maintenance schedules and work on all kitchen equipment, and cleaning scheduled by the team leader; ensure preventative maintenance is up to standards to reach the highest levels of cleanliness.
• Keep all items stored properly.
• Complete all work in a timely, efficient, and organized manner.
• Demonstrate to our guests a “we care” attitude and present a professional demeanor in approach to guests and team members.
• Support team dynamics on the job.
• Maintain a thorough understanding of the Soaring Eagle Casino & Resort`s policies and procedures including all sanitation rules and regulations.
• Assist with washing peeling vegetables, rudimentary knife work, and cooler maintenance.
• Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Must maintain strict confidentiality and present a positive, professional demeanor and image at all times.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

Contacts/Purpose of Contacts:

• Contact with Stewarding Supervisors, Executive Steward, Department Chef and Manager, Sous Chef and Culinary Supervisor to ensure the success of the operation through communication and teamwork.

Knowledge, Skills, and Abilities:

• Knowledge of power washing equipment, power vacuums and hydraulic lifts.
• Knowledge of occupational hazards and applicable safety practices.
• Knowledge of cleaning equipment.
• Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants.
• Ability to comprehend and consistently follow oral and written directions regarding policies, procedures and the use of supplies and equipment.
• Ability to work a varied schedule.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to communicate effectively both verbally and in writing.
• Ability to handle multiple tasks and meet deadlines.
• Ability to follow simple written and verbal instructions and be willing to accomplish repetitive tasks.
• Ability to work weekends, holidays, and varying shifts to provide 24/7 coverage.

Physical Demands:

• Frequent use of hands, wrists, fingers associated with cleaning duties.
• Frequent standing and walking throughout the Casino and Resort.
• Frequent bending, lifting, stooping, twisting, and reaching.
• Occasionally lift/move up to 50 pounds.

Work Environment:

•  Frequent walking and standing in a smoking environment and contact with the general public. Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video screens, static or flashing signs throughout the casino and constant machine and crowd noise.
• Must possess sufficient stamina to work under all types of conditions including hot/cold and to lift, carry, push, or pull a variety of equipment and materials.
• Exposure to various chemicals.
• Situations where safety equipment is needed occur.
• Extended hours and irregular shifts may be required.

Job Requirements

• Must be at least 18 years of age.
• Must be able to pass background check to meet the employment eligibility requirements as they pertain to the position.

License, Certification, or Special Requirements:

• Must be able to attend annual ServSafe Food Handler training classes.
• Native American preference shall apply to all positions.