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in Norwell, MA
Customer Service Representative
Verified Pay | $20 - $23 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Norwell, Massachusetts |
Compare Pay
Verified Pay$16.14
$21.50
$34.55
About this job
Job Description
Join an amazing, professional interior design studio as an Customer Service Representative! You will be a brand ambassador and an administrative operator - keeping clients happy and schedules organized for the design team!
This is a dynamic, think-on-your-feet position that will allow you to hone your skills of organization and customer service. You will collaborate with the sales team and provide top-notch service to our high-end clientele. This is an exciting administrative position in a creative environment! Join our team as our Customer Service Representative today!
Our studio is located in Norwell, MA, and this is a 100% on-site, full-time position.
What You'll Get:
- $20 - $23/hour
- Health, Dental, and Vision Insurance
- PTO, Paid Holidays, and Sick Days
- 401k with Company Match
- In-depth paid training and professional development opportunities
- Family-first work culture - and we mean it!
What You'll Do:
- Assist and greet walk-in clients - you will be the face of our company!
- You will manage scheduling of all in-home consultations and answer questions about our product offerings with our clients - this will be done in-person, over the phone, and through email
- Provide support to leads that come in - promote products and services to ensure a sales pipeline for the team
- Run reports and track leads to keep leads and project running smoothly
- Organize showroom and displays making sure they are clean and up-to-date along with other administrative duties
What You'll Bring:
- 2+ years experience in administration, scheduling and customer service
- Experience and proficiency with Google Workspace, Quickbooks, Microsoft Office
- Excited about working in a dynamic, fast-paced environment
- Love the details - staying organized and communicating to your team and clients
- Customer centric - thrives on customer interactions and making customers happy
Apply Now! We are excited to connect with you.
Behind The Design and affiliated organizations are equal-opportunity employers committed to embracing diversity and inclusion.
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