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Hours Full-time, Part-time
Location Smithfield, Rhode Island

About this job

Great company. Great people. Great opportunities.

As an Area Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of Field Service Mechanics for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales Reps to ensure deliveries are properly scheduled and executed to guarantee superior customer service. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.

Additional duties include the following:
  • Oversee dispatch of Field Service Mechanics within the metro-area to maximize efficiency and customer delivery responsiveness
  • Monitor driver progress and adjust schedules as pick-up and delivery orders come in
  • Maximize truck loads outbound and inbound
  • Optimize use of overtime and outside haulers to deliver superior customer service
  • As needed, support branches in maintaining customer relations via phone, making additions, cancellations, and changes regarding equipment location or delivery time
  • Demonstrate commitment to safety and discipline through exemplary personal compliance, accountability and pro-active communication
  • Perform all safety inspections within company and governmental policies
  • Other duties assigned as needed


Job Requirements:

  • High School diploma or equivalent
  • Valid driver's license with acceptable driving record
  • Technical knowledge of DOT/Federal Motor Carrier rules and regulations
  • Diligent attention to safety
  • Strong ability to multitask in a fast-paced environment
  • Strong leadership, organization and communication skills


This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
  • Paid Parental Leave
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming


Learn more about our full US here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.