Economic Services Supervisor

Who We Are:
The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs. ESD is one of 5 divisions under the Department of Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont.

ESD Leadership recognizes that the division's biggest resource is our staff and is committed to continuously looking at ways to strengthen and support our workforce.

This position is located in the Rutland district office which is known for excellent teamwork, flexibility, and dedication to the work and each other.

The Role:

The Economic Services Supervisor's primary role is to support office staff; this person will supervise staff who determine the eligibility of those who have applied for benefits. ESD is looking for someone to join the Rutland team who:

* can demonstrate empathy, concern, and respect for all customers

* is a critical thinker who can apply program rules to complex and dynamic situations

* can support staff in dealing with difficult situations

* thrives in a busy work environment--in the office and virtually

* has experience working with individuals who may be distraught and emotional

* thinks critically about systems and processes and looks for improvements

* enjoys working on a team

What we offer

* Flexible work schedules and opportunity to telework part-time after completion of training period depending on performance and needs of the office

* 12 paid holidays, plus sick and vacation time

* Excellent, health, dental, and vision insurance for employees and their families.

* Retirement plans, including a pension

* Parental leave for all new parents, including adoptions

* Working with a staff who is dedicated to supporting children and families, including your own.

This position, Economic Services Supervisor (Job Requisition #49745), is open to all State employees and external applicants.
If you would like more information about this position, please contact.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Duties are performed primarily in a standard office setting within a district office. Some travel may be necessary, for which private transportation must be available. Stressful interaction with upset or emotional clients may occur. Staff workload may frequently be heavy.

High School diploma or equivalent AND five (5) years as a Benefits Program Specialist or Reach Up Case Manager or case management experience at the same level in a human services, employment and training or education field.

OR

Associates degree AND three (3) years as a Benefits Program Specialist or Reach Up Case Manager or case management experience at the same level in a human services, employment and training or education field.

OR

Bachelor's degree or higher AND one (1) year as a Benefits Program Specialist or Reach Up Case Manager or case management experience at the same level in a human services, employment and training or education field.

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

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