Banquet Server

BANQUETS SERVER - $17/hr + Service Charge

Yountville, CA

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

JOB SUMMARY:

A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

ESSENTIAL JOB RESPONSIBILITIES

• Set up banquet and event spaces according to the provided floor plans and specifications
• Ensure all tables, chairs, linens, and other event equipment are arranged correctly
• Greet and assist guests upon arrival, providing information about the event and venue facilities
• Serve food and beverages to guests in a courteous and professional manner
• Monitor and replenish food and beverage stations to ensure a continuous and high-quality service
• Collaborate with the kitchen and catering staff to coordinate timing of food service
• Clear tables and clean up after events, ensuring a neat and organized event space
• Handle guest requests and concerns promptly and professionally
• Work closely with the event coordinator to ensure seamless execution of events
• Adhere to all health and safety regulations while performing duties
• Maintain a positive and customer-focused attitude throughout the event
• Assist with event breakdown and cleanup after the conclusion of the event
• Attend pre-event meetings and trainings as required
• Follow proper uniform and grooming standards for a polished and professional appearance
• Stay informed about menu items and special dietary requests to accurately communicate information to guests.

REQUIRED QUALIFICATIONS

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience as a banquet server or in a similar hospitality role
• Strong knowledge of banquet and event service procedures
• Excellent customer service and communication skills
• Ability to work in a fast-paced and high-pressure environment

Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)

https://www.theestateyountville.com/