Hotel Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Responsibilities:

• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Process additional administrative, bookkeeping. and accounting procedures as required
• Provide exceptional service to all hotel guests during their stay

Qualifications:

• Requires a flexible schedule that allows for overnight shift hours
• High school diploma or equivalent required; some college preferred
• Excellent customer service and communication skills are required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

About Company

Marriott Schaumburg is located in the northwest suburbs of Chicago and boasts easy access to the highway for quick drives to downtown Chicago or O'Hare International Airport. Discover the shops at Woodfield Mall or LegoLand, both one mile from our hotel. After a productive day at Schaumburg Convention Center, unwind at TopGolf Chicago or continue your work at our hotel.