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in Detroit, MI
Customer Experience Representative (Full-Time)
•25 days ago
Estimated Pay | $15 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Detroit, Michigan |
Compare Pay
Estimated Pay We estimate that this job pays $14.88 per hour based on our data.
$11.29
$14.88
$23.29
About this job
Job Description
Job Description
Boundless Promotion is a fast-growing firm taking over theDetroit area and looking for Customer Service Representatives to take on full-time roles within our organization!
Customer Service Representatives Responsibilities:
- Consistently delivers a remarkable customer service experience directly.
- Responsible for improving customer retention using strategic programs, services and excellent in-person communication.
- Works extensively with the customer to provide timely solutions including order entry, order follow-up, upgrades, order updates, etc.
- Accepts coaching and takes action to improve customer engagement and sales performance.
- Combines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutions.
- Shares relevant customer feedback with sales partners to form new strategies and resolve issues.
- Quickly captures customer’s needs and seamlessly provides options that meet those needs.
- Proactively looks for opportunities to drive sales growth by identifying new leads.
- Provide a personalized approach that shows customers we can help, regardless of their need.
Customer Service Representative Requirements:
- Experience providing excellent customer service in a fast-paced way.
- Experience using relevant sales and customer engagement tactics.
- Must have proof of at minimum a High School Diploma or equivalent; with post-secondary education being preferred.
- Accurate data entry skills required.
- Outgoing and confident personality
- Great public-speaking or presentation skills
- Self-starter with proof of a strong work ethic and energetic personality.
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